jellygirl

WIFI MARKETING &
CUSTOMER EXPERIENCE PLATFORM

Bloom Intelligence is a marketing automation and customer experience platform that helps restaurants and retail locations get discovered online, collect customer insights, keep customers coming back, and be best-in-class.

Get A Free Demo
https://bloomintelligence.com/wp-content/uploads/2020/11/benchmark_guest_location_behavior-1.png
Benchmark Guest
Location Behavior

No WiFi login
is required.

https://bloomintelligence.com/wp-content/uploads/2020/11/automate_building_clean_databases.png
Automate Building
of Clean Databases

From WiFi login and
online sources.

https://bloomintelligence.com/wp-content/uploads/2020/11/passively_build_customer_insights-1.png
Passively Build
Customer Insights

For personalized customer interactions.

https://bloomintelligence.com/wp-content/uploads/2020/11/marketing_automation_campaigns-1.png
Marketing
Automation

Save at-risk customers, build online reviews.

https://bloomintelligence.com/wp-content/uploads/2020/11/track_performance_results-1.png
Track Performance
Results

With accurate, reliable
guest WiFi analytics.

I am a business looking to:

Be a champion

Track restaurant marketing in 2021

Surveys

Gain valuable, tangible customer feedback.

Execute Customer Surveys

Be Discovered

Optimize restaurant marketing in 2021

Reviews

Be THE destination with the power of reviews.

Improve Your Ratings

Keep them Coming Back

Marketing Automation

Use machine learning to bring back lost customers.

Improve Churn Rates

Be Discovered

wifi marketing for new customers

Advertising

Use lookalike campaigns to find new customers.

Get Found Online

Customer Insights

wifi marketing for coffee shops

Customer Data Platform

The future of customer insights is here, all in one place.

Get Detailed KPIs

Customer Insights

Track restaurant marketing in 2021

Data Capture Tools

Collect customer data from multiple sources.

Live Customer Data

Customer Insights

wifi marketing for new customers

Customer Profiles

360-degree view of your customers for personalized interactions.

Customer Profiles

Customer Insights

how wifi marketing helps

Customer Buyers Personas

Segment your database for 1 to 1 personalization.

Create Personas

Keep them Coming Back

wifi marketing for coffee shops

WiFi Marketing

Trigger marketing campaigns based upon your customers behavior.

Automate Campaigns

Keep them Coming Back

wifi marketing for new customers

Customer Loyalty Program

Increase your customers frequency.

Create Loyalty

Keep them Coming Back

Track restaurant marketing in 2021

Reputation Management

Tools to show your customers that you care.

Improve Ratings

Be a Champion

Optimize restaurant marketing in 2021

Benchmarking

Slice & dice your locations performance data to be the best.

Restaurant Benchmarks

Be a Champion

WiFi Analytics

See how your customers behave at your location.

Detailed KPIs

Be a Champion

how wifi marketing helps

Campaign Reporting

Get accurate, useable ROI data on every campaign.

Campaign ROI

Be a Champion

wifi marketing for new customers

Ratings Reporting

Track your customer ratings and reviews with ease or respond to bad ones quickly.

Accurate Reporting

Trusted by Top
Restaurant and Retail
Locations

See why our customers say we’re the best!

Watch a FREE Demo

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

April
Howl at the Moon

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

Loren
Carrabba’s Original

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”

Bob
Vice President of Operations
Atlanta Bread Company

“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”

Matt
Managing Partner
Madison Social

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

Ron
Atlanta Bread Company

Benchmark Location Performance with WiFi Analytics

Without a doubt, the Bloom Intelligence platform provides best-in-class detailed location-based WiFi analytics. In effect, Bloom allows you to benchmark your customer’s behavior. In detail, in real-time at your physical locations. Without delay, this data population occurs even if they don’t log into your guest WiFi!

As a result, it’s perfect for optimizing operations, restaurant marketing, and retail marketing.

Significantly, Bloom collects anonymous presence analytics from physical locations. Above all, this data includes dwell time, first-time visitors, frequency, lifetime value, and customer churn rates. Markedly, Bloom Intelligence even offers more sophisticated key performance indicators. Moreover, this is as soon as a person walks into your location.

Subsequently, presence analytics allow multi-unit restaurants and retail operators to have transparency into customer traffic behavior. Generally, data can be used to optimize operations and staffing.

Altogether, Bloom’s KPIs can benchmark customer behavior, such as churn rates. Then, marketing automation tools can shape customer behavior. Straightaway, these automation tools allow locations to save at-risk customers. Not to mention, these tools increase customer frequency.

Markedly, Bloom Intelligence offers multiple data cleaning techniques. What’s more, these techniques eliminate outliers. In fact, they even isolate employees from benchmarks.

Shortly, you can utilize location analytics to improve the performance of your locations. Quite simply, be the best.

Learn More

Quickly Build Clean Customer Databases

Even more, Bloom captures customer data, including names, emails, phone numbers, zip codes, demographics, birthdays, and presence analytics. Overall, this data is collected from sensors, guest WiFi, online sources, social media, and other data capture mechanisms.

In detail, the Bloom Intelligence engine separates, cleans, and normalizes all customer data. Then, detailed customer profiles are submitted into a CRM database.

In the long run, imagine having hundreds and thousands of clean, detailed customer profiles. Then, without lifting a finger, you can use these profiles for demand generation. In fact, you can even use them to build online reviews. Markedly, these reviews will help you get found online. In any case, you can automatically obtain feedback to save at-risk customers!

Indeed, you can integrate the customers in your Bloom database with out-of-the-box integrations. Also, Bloom Intelligence can build custom integrations for you!

Then, at the end of the day, sit back, and Bloom will automatically build large, clean databases for you. What’s more, use your database for customer insights. Most important, increase business when you need it.

Without delay, learn how Bloom’s growth tools can power your growth!

Learn More

Passively Build Detailed Customer Insights

Straightaway, the Bloom customer analytics platform starts providing customer insights. What’s more, these insights include customer behavior, as soon as visitors walk in your door.

Notably, data is acquired once a customer opts into your guest WiFi or fills out a form on your website. Then, Bloom cleans this data, transforming this information into customer profiles and insights.

Markedly, customer profiles include names, emails, phone numbers, ZIP codes, ages, birthdays, and social media accounts. Even more, presence analytics includes time of day, day of the week, visit dwell times, and more.

Above all, you are able to automatically build consumer profiles and creating a large clean database. Then, Bloom allows you to segment your database. Thereafter, customer profile groupings with similar characteristics can build buyer personas.

Afterwards, you can associate these lists or buyer personas. Undoubtedly, segmentation can contribute to any campaign that you create. In fact, this segmentation allows you to personalize your customer’s messaging.

In general, imagine knowing who your customer base is at scale. Then, automatically personalizing customer experiences.

Thereafter, you can utilize your customer insights to personalize your customer’s experience. What’s more, you can optimize your restaurant marketing strategy. Then, maximize your revenue per customer.

Specifically, this is the power of Bloom’s customer insights.

Learn More

Get Discovered & Keep Them Coming Back

In fact, Bloom’s guest WiFi marketing automation and customer engagement platform automatically trigger based on customer behavior.

For example, you can automate personalized restaurant marketing and retail marketing campaigns. Even more, his personalization is based on the behavior of your customers. Accordingly, this data is based on WHO customers are. Moreover, the data populates if they only log onto your guest WiFi just once. Shortly, Bloom Intelligence can sense your customer’s presence!

For instance, imagine that a customer logs into your guest WiFi network. Then, they come back to your location, do not log into your guest WiFi, eats, and exits. Significantly, Bloom knows they left and can automate offers, surveys, and messages to your customer.

In particular, Bloom’s marketing tools can help you get discovered through online advertising or with the power of positive online reviews. Indeed, you can keep your customers coming back through offers to increase the frequency. Finally, you can save your at-risk customers.

For example, Bloom’s suite of tools can identify lost customers with machine learning. Forthwith, automated offers are triggered at the right place and time. Above all, triggers incentivize visitors to come back to your locations.

To demonstrate, Bloom Intelligence’s customers are saving up to 38% of their lost customers. Even more, they automatically building positive online reviews. Finally, Bloom Intelligence customers are able to create customer demand generation when locations are slow. In short, the best part? In effect, it’s all automated.

What’s more, Bloom Intelligence tracks campaign marketing attribution and ROI, right down to someone walking back in your door. Indeed, that’s smart WiFi marketing software!

Learn More

Be a CHAMPION by Measuring & Optimizing Performance

“What gets measured gets managed.” – Peter Drucker

 

Truly, Bloom understands that being able to measure marketing, customer behavior, and operations. Without a doubt, this delivers superior customer interactions and performance.

Namely, Bloom Intelligence enables customers to be the best in their space. That is, customers can easily see the performance of their marketing tools. To list, these tools include insights into campaigns, locations, operations, customer sentiment, and guest behavior.

Markedly, Bloom’s philosophy embraces kaizen, the constant process of improvement.

In general, combining performance metrics with Bloom’s tools can shape and influence your customer behavior. Bloom Intelligence gives you access to the same types of tools that online companies use to win.

Be a CHAMPION. With this purpose in mind, you can learn how Bloom can give you the tools to measure and optimize your marketing and customer experience automatically.

Learn More

WiFi Automation and Analytics Blog

Featured

WiFi Marketing

7 Powerful WiFi Marketing Trends for 2021

Restaurant marketing is more important than ever. After COVID-19 restrictions are lifted, customers will be dining out again - and you want your business to...

Read full article

Featured

Ratings and Reviews

Keep Customers Coming Back: Restaurant Ratings & Reviews

Customer ratings and reviews can have a significant and valuable impact on your business. Whether good or bad, these reviews provide priceless feedback you can...

Read full article

Featured

WiFi Analytics

Keep Customers Coming Back: Reducing Customer Churn

Customer churn, also known as customer attrition, isn’t an isolated event. It’s a process that can start at any time, from when a potential customer...

Read full article

White-Glove Experience

Surely, Bloom Intelligence know that time is money and you’re busy running your business. Additionally, Bloom is focused on providing the best world-class customer support.

As a result, your dedicated Customer Success Manager will do all of the heavy liftings for you, through implementation, training, and ongoing support.

Notably, our job is to make your job easy!

Get Started

Ready for your free demo?