Restaurant Marketing & Customer Data Platform

Guest insights, WiFi marketing, and reputation management that power successful restaurants.

 

Tech that bridges guest interactions to insights to results.

 

 

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  • https://bloomintelligence.com/wp-content/uploads/2022/03/location-analytics-home.png Guest Location Behavior

    Identify lost guests. Know your guest's churn rate, dwell time, and lifetime values.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/customer-data-home.png Customer Data Platform

    Aggregate guest data from your WiFi, website, POS, and online ordering to unlock 360-degree guest insights.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/marketing-automation-home.png Omni-Channel Marketing

    Use machine learning to win back lost guests, ask for online reviews and increase frequency.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reputation-management-home.png Reputation Management

    Request and respond to online reviews within one platform. Artificial intelligence to identify guest sentiment.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/business-listings-home.png Business
    Listings

    Easily sync your business details such as hours, address, and description to Facebook & Google.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reporting-home.png Track Campaign Results

    Down to guests walking back into your locations, reviews made, and actual transactions.

TRUSTED BY 1000+ RESTAURANTS & RETAILERS LIKE:

    Dominos

Case Study: Learn how Jefferson's got back over $250,000 worth of lost guests!

I am a business looking to:

Be a champion

Track restaurant marketing in 2021

Surveys

Gain valuable, tangible guest feedback.

Execute Customer Surveys

Get Discovered

Optimize restaurant marketing in 2021

Reviews

Be THE destination with the power of reviews.

Improve Your Ratings

Keep Your Guests Coming Back

Marketing Automation

Use machine learning to win back lost guests.

Save Lost Guests

Be Discovered By New Guests

wifi marketing for new customers

Advertising

Use lookalike campaigns to find new guests.

Find New Guests

Guest Insights

wifi marketing for coffee shops

CRM Database

Detailed customer insights all in one place.

Unlock Guest Insights

Guest Insights

Track restaurant marketing in 2021

Data Capture Tools

Collect guest data from multiple sources.

Build Your CRM

Guest Insights

wifi marketing for new customers

Guest Profiles

360-degree view of your guests.

Build Customer Profiles

Guest Insights

how wifi marketing helps

Customer Buyers Personas

Segment your database for 1 to 1 personalization.

Personalize Messaging

Keep Guests Coming Back

wifi marketing for coffee shops

WiFi Marketing

Trigger marketing campaigns based upon guest behavior.

Automate Campaigns

Keep them Coming Back

wifi marketing for new customers

Customer Loyalty Program

Increase your guests' frequency.

Create Loyalty

Keep Guests Coming Back

Track restaurant marketing in 2021

measure my guest sentiment

Use artificial intelligence to measure and improve guest sentiment.

Unlock Guest Happiness

Be a Champion

Optimize restaurant marketing in 2021

Benchmarking

Slice & dice your locations performance data to be the best.

Improve Performance

Be a Champion

WiFi Analytics

See guest behavior at your locations.

Identify Lost Customers

Be a Champion

how wifi marketing helps

Campaign Reporting

Track ROI to guest return rates & transactions.

Track ROI

Be a Champion

wifi marketing for new customers

Ratings Reporting

Respond to reviews from Google, Facebook, & Bloom.

Centralize Your Responses

PRIVACY COMPLIANT TOOLS TO
BUILD YOUR CUSTOMER DATA PLATFORM

What is WiFi Analytics?

WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.

Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.

Get a Free Demo

WiFi Landing Page

Captive portals turn your guest WiFi into a powerful marketing machine.

Captive portals are web pages that guest WiFi users must opt into prior to being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting downloading your mobile app, menu, and much more.

Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile.  This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.

Get a Free Demo

Website

Leverage Bloom’s customer website form builder to embed a form in your website to allow your guests to opt into your customer data platform and marketing.

Ask for your guests’ names, emails, phone numbers, zip codes, age, and postal code to unlock guest intelligence and to automatically build your customer data platform from your website.

Get a Free Demo

Point of Sales

Bloom integrates with your point of sales or cash register to allow you access to rich guest data and track the impact of your marketing campaigns down to guest transactions.

Bloom integrates with NCR’s Aloha point of sales. Oracles Micro’s Symphony is coming soon. Don’t see the platform integrations that you need? No worries! We do custom integrations as well.

Get a Free Demo

Online Ordering Marketing

Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.

Integrate Olo online ordering or Oracle’s Gloria Food online ordering to aggregate your guest data into Bloom to unlock 360-degree guest insights and trigger marketing based upon your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.

 

Get a Free Demo

Reputation
Management

Save time by requesting and responding to Google, Facebook, and Bloom reviews from one platform. Use artificial intelligence to easily identify guest sentiment trends.

Get a Free Demo

Omni-Channel Marketing AutomationTriggered by Guest Behavior Across Platforms

Get a Free Demo

MARKETING
ATTRIBUTION

Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.

Get a Free Demo

Save Time, Increase Customer Lifetime
Values & Create New Guests What Our Happy Customers Are Saying

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”

BobVice President of Operations Atlanta Bread Company

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

AprilHowl at the Moon

“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”

MattManaging PartnerMadison Social

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

LorenCarrabba’s Original

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

RonAtlanta Bread Company
Our Customers Love Us

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