The AI Restaurant Marketing Platform

Guest Intelligence that automatically grows revenue, protects your reputation, and optimizes operations 24/7 – built for lean teams.

 

Bloom Intelligence is a leader in Customer Journey Analytics on G2Bloom Intelligence is a leader in Customer Journey Analytics on G2Users love Bloom Intelligence on G2

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  • https://bloomintelligence.com/wp-content/uploads/2022/03/location-analytics-home.png Measure Guest Behavior

    Identify lost guests. Know your guests' churn rate, dwell time, sentiment, and guest lifetime values.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/customer-data-home.png Customer Data Platform

    Turn every guest into a success story. Unify WiFi, websites, POS, reservations, reviews, and online ordering into guest intelligence that grows revenue 24/7.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/marketing-automation-home.png Marketing Automation

    The only restaurant marketing automation that uses your complete guest intelligence and brand voice to create personalized campaigns that actually drive revenue - built for lean teams.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reputation-management-home.png Reputation Management

    Never let a bad review kill your revenue again. AI that responds to every review, tracks sentiment across all platforms, and turns negative feedback into operational improvements - 24/7.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/business-listings-home.png Business
    Listings

    Easily sync your business details such as hours, address, and description to Facebook & Google.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reporting-home.png Track Campaign Results

    Revenue attribution connects campaigns to actual visits and spending.

TRUSTED BY 1000+ RESTAURATEURS AND RETAILERS

    Dominos

Case Study: How Beachside Hospitality Group Saves 15-20 Hours a Week on Review Management


What is Bloom Intelligence?

Bloom is the AI restaurant marketing platform. Guest Intelligence that automatically grows revenue, protects your reputation, and optimizes operations 24/7 – built for lean teams.

The Bloom AI restaurant marketing operating system never sleeps and gets smarter every day. Proven to increase guest lifetime values by 43%, and automatically recovers 38% of your lost guests.

Our customers' success is our success. We put our partners first.

Bloom Intelligence gives restaurants the marketing power of a Fortune 500 brand—that learns while you sleep. Turn guest intelligence and AI into your competitive advantage.

PRIVACY COMPLIANT DATA PIPELINES TO
BUILD YOUR CUSTOMER DATA PLATFORM

What is WiFi Analytics?

WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.

Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics and restaurant metrics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.

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WiFi Landing Page

Captive portals turn your guest WiFi into a powerful marketing machine.

Captive portals are web pages that guest WiFi users must opt into before being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting the downloading of your mobile app, menu, and much more.

Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile.  This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.

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Website

Utilize Bloom’s customer website form builder to embed a form on your website, enabling your guests to opt into your customer data platform and marketing efforts.

Request your guests’ names, emails, phone numbers, zip codes, ages, anniversaries, and postal codes to unlock guest intelligence and automatically build your customer data platform from your website.

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Reservations

Automatically gather guest data and reviews from your online reservations platform into your Bloom Customer Data Platform.

Bloom integrates with OpenTable and Tock, premier online reservation and table management platforms. Passively gather data from online reservations to build more powerful guest profiles to use for automated marketing, reputation management, and making more intelligent data-driven decisions.

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WiFi Landing Page Tips

Online Ordering Marketing

Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.

Integrate Olo, Oracle’s Gloria Food, Toast, Onysis, or Revel online ordering to aggregate your guest data into Bloom. This will unlock 360-degree guest insights and trigger marketing based on your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.

 

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Restaurant Marketing Hero

Centralize All Reviews & Surveys

Integrate Guest Sentiment Into Your Guest Identity, Marketing, and Operations to Drive Action, Loyalty, and Revenue

Bloom Intelligence aggregates reviews from Google, Facebook, Yelp, TripAdvisor, Tock, OpenTable, and surveys into one dashboard, giving restaurants a clear, real-time view of guest sentiment and the voice of their guest. These insights power AI-driven marketing and reputation management to act, improve, and measure boosts in guest satisfaction.

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AI Restaurant Marketing AutomationThe Only AI restaurant marketing operating system that that uses your guest intelligence and brand voice to create personalized campaigns that actually drive revenue - built for lean teams.

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AI Restaurant Reputation Management

Never Let a Bad Review Kill Your Revenue Again . AI Reputation Management that responds to every review, tracks sentiment across all platforms, and turns negative feedback into operational improvements.

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MARKETING
ATTRIBUTION

Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.

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AI That Gets Smarter Everyday What Our Happy Customers Are Saying

"SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence."

Robert Sanderson

"Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow."

John Marchetti

"Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses."

Ariel Ramirez

"In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!"

Stefan Kim
Our Customers Love Us

Restaurant Marketing

3 min read

Unlock Hidden Revenue with Advanced Reservation-Based Guest Segmentation

Your restaurant’s reservation system does more than just book tables—it holds a wealth of untapped guest intelligence that can drive revenue and strengthen customer loyalty. With Bloom Intelligence’s newly enhanced…

Restaurant Marketing

7 min read

The Guest Intelligence Revolution: How Unified Data Creates Restaurant Marketing That Never Sleeps

The Restaurant AI That Never Sleeps Guest Intelligence that automatically grows revenue, protects your reputation, and optimizes operations 24/7 – built for lean teams. Your WiFi captures them. Your POS…

Restaurant Marketing

7 min read

How To Finally Get The Time For Effective, Profitable Reputation Management

Did you know that a critical component of your restaurant’s success is happening online, often after your guests have paid the check and walked out the door? We’re talking about…