jellygirl

TANGIBLE MARKETING RESULTS MADE EASIER

Successful restaurant brands save time and increase customer lifetime values with WiFi marketing automation & customer intelligence software.

Learn How
https://bloomintelligence.com/wp-content/uploads/2020/11/benchmark_guest_location_behavior-1.png
Benchmark Guest
Location Behavior

No WiFi login
is required.

https://bloomintelligence.com/wp-content/uploads/2020/11/automate_building_clean_databases.png
Automate Building
of Rich Databases

From WiFi login and
online sources.

https://bloomintelligence.com/wp-content/uploads/2020/11/passively_build_customer_insights-1.png
Passively Unlock
Customer Insights

For personalized customer interactions.

https://bloomintelligence.com/wp-content/uploads/2020/11/marketing_automation_campaigns-1.png
Marketing
Automation

Save at-risk customers, build online reviews and increase loyalty.

https://bloomintelligence.com/wp-content/uploads/2020/11/track_performance_results-1.png
Track Performance
Results

Down to customers
walking back into your locations.

Using Social Proof to Get More Customers

Is your business struggling to showcase its positive ratings and online reputation to drive new business to your location? In this guide we will show you how easy it can be, saving you time and increasing customer lifetime values. Having a positive online reputation is crucial in today's marketplace. Start improving it today!

FREE DOWNLOAD

I am a business looking to:

Be a champion

Track restaurant marketing in 2021

Surveys

Gain valuable, tangible customer feedback.

Execute Customer Surveys

Be Discovered

Optimize restaurant marketing in 2021

Reviews

Be THE destination with the power of reviews.

Improve Your Ratings

Keep them Coming Back

Marketing Automation

Use machine learning to bring back lost customers.

Improve Churn Rates

Be Discovered

wifi marketing for new customers

Advertising

Use lookalike campaigns to find new customers.

Get Found Online

Customer Insights

wifi marketing for coffee shops

Customer Data Platform

The future of customer insights is here, all in one place.

Get Detailed KPIs

Customer Insights

Track restaurant marketing in 2021

Data Capture Tools

Collect customer data from multiple sources.

Live Customer Data

Customer Insights

wifi marketing for new customers

Customer Profiles

360-degree view of your customers for personalized interactions.

Customer Profiles

Customer Insights

how wifi marketing helps

Customer Buyers Personas

Segment your database for 1 to 1 personalization.

Create Personas

Keep them Coming Back

wifi marketing for coffee shops

WiFi Marketing

Trigger marketing campaigns based upon your customers behavior.

Automate Campaigns

Keep them Coming Back

wifi marketing for new customers

Customer Loyalty Program

Increase your customers frequency.

Create Loyalty

Keep them Coming Back

Track restaurant marketing in 2021

Reputation Management

Tools to show your customers that you care.

Improve Ratings

Be a Champion

Optimize restaurant marketing in 2021

Benchmarking

Slice & dice your locations performance data to be the best.

Restaurant Benchmarks

Be a Champion

WiFi Analytics

See how your customers behave at your location.

Detailed KPIs

Be a Champion

how wifi marketing helps

Campaign Reporting

Get accurate, useable ROI data on every campaign.

Campaign ROI

Be a Champion

wifi marketing for new customers

Ratings Reporting

Track your customer ratings and reviews with ease or respond to bad ones quickly.

Accurate Reporting

Trusted by over a Thousand
Restaurant and Retail
Locations

See why our customers say we’re the best!

Watch a FREE Demo

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

April
Howl at the Moon

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

Loren
Carrabba’s Original

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”

Bob
Vice President of Operations
Atlanta Bread Company

“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”

Matt
Managing Partner
Madison Social

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

Ron
Atlanta Bread Company

Get Discovered by New Customers

In the competitive restaurant industry, many marketers and operators worry about being discovered by new customers. Likewise, many do not have the time or resources to keep those customers coming back.

If you are stuck with no restaurant marketing plan, or your strategy does not seem to be effective, or perhaps you have no way of measuring ROI, then Bloom can help.

For example, Bloom users can automate personalized restaurant marketing and retail marketing campaigns. This personalization is based on the behavior, demographics, and income of your customers. The data you passively collect is based on WHO customers are.

Moreover, the data populates if they only ever log onto your guest WiFi one time or opt in on other connected Bloom platforms. Once a customer opts in on your guest WiFi, Bloom Intelligence can sense your customer’s presence and track attribution of all campaigns.

With clean customer data, you can use it for remarketing and/or advertising on the internet. You can target your ideal customer personas and bring in new customers, then keep them coming back through automated marketing campaigns, also know as WiFi marketing. You will see higher frequency and customer lifetime values.

In addition to advertising and automated marketing, you can use Bloom Intelligence tools to improve your online ratings, discover potentially churning customers, and create social proof that drives new business to your locations through positive online ratings on your website, Google, and Facebook. The best part? In effect, it’s all automated and easy to set up.

You’ll finally have the time and tangible ROI you need to be the best marketer you can be. Your boss or franchisee will love you for it.

I highly recommend restaurants, dental/medical offices, and other businesses look into Bloom Intelligence as 1) their marketing technology is very powerful and 2) their team is AWESOME. As a marketing agency, Bloom has helped several of our clients grow their businesses via building their database and re-targeting them at the right time. Thanks again!” – Austin Eggleston

Learn why BLOOM powers thousands of successful multi-unit restaurants!

Get a Free Demo

Passively Unlock Customer Insights

We all know that customer data and insights are vital for effective marketing. So, why continue to manually collect customer data, do intensive analysis, and manually create multiple marketing campaigns with no personalization, when you can automate the process with Bloom Intelligence?

Customer data is acquired once a customer opts into your guest WiFi, fills out a form on your website, leaves a rating, connects through social, or makes a transaction with your business. Then, Bloom cleans this data, transforming the information into detailed WiFi analytics, customer profiles and customer insights.

Bloom can do this for you on autopilot. Bloom customers are collecting hundreds of thousands of customer profiles without lifting a finger. It saves them time, unlocks customer insights to automate personalized marketing campaigns that can be tracked down to a customer returning to your locations and actual transactions. This allows you to not only be your boss’s, franchisee’s, or investor’s hero by driving tangible results, but allows you to focus on higher level tasks that you have been distracted from achieving.

Customer profiles include names, emails, phone numbers, ZIP codes, ages, birthdays, income, ratings, transactions, and actual customer behavior at your locations. Even without logging into WiFi, Bloom’s presence analytics include time of day, day of the week, visit dwell times, and more.

Bloom allows you to segment your customer database. Customer profile groupings with similar characteristics can help build buyer personas.

Afterwards, you can associate these lists or buyer personas to specific targeted marketing campaigns. Segmentation can contribute to any campaign that you create. It allows you to personalize your customer’s messaging based on their behavior and demographics.

Imagine knowing who your customer base is at scale. Then, automatically personalizing customer experiences. You can optimize your restaurant marketing strategy and maximize your revenue per customer/customer lifetime values.

This tool has proven useful in collecting data for many aspects of what we do. Not only can we provide our customers with more of what they want using this data, we can grow our brand through targeting for franchise development, too.” – Janene Krueger

Learn why BLOOM powers thousands of successful multi-unit restaurants!

Get a Free Demo

Keep Customers Coming Back

Is building a more loyal customer base the most important thing for your business? It should be.

The problem is that it is difficult for many brick-and-mortar marketers to know how many of their customers are being loyal. Likewise, it is hard to know when a loyal customer is potentially churning.

For offline marketing, it is crucial to have a system in place to track customer visit behavior data and identify those who may not be returning.

Bloom Intelligence can track customer behavior and give accurate reporting and ROI data. You will passively build a very large database of verified customer data, along with each customer’s contact information.

When Bloom’s machine-learning algorithm detects a customer who might be churning, it will automatically engage the customer via email asking them to return. Bloom customers are seeing up to 38% of their churning customers return! And it is all done for you behind the scenes without you needing to lift a finger.

Also, with Bloom you can manage customer feedback and create new strategies to improve customer experiences, passively build positive online reviews, save at-risk customers, and increase customers frequency by targeting customers at the right time and place with personalized marketing campaigns. All this will save you time, improve your customer loyalty, and increase customer lifetime values.

It’s a GAME CHANGER. As a Restaurant Consultant I recommend all my clients to use Bloom Intelligence. It is by far the best WiFi Marketing Program coupled with OUTSTANDING SERVICE! The team at Bloom has put together amazing technology that continues to amaze me every time I do a demo. They continue to expand and grow the system and are the true LEADERS in the WiFi Marketing Sector. This amazing smart technology learns customers visit patterns and markets to them at appropriate times in order to not lose them. I HIGHLY RECOMMEND BLOOM INTELLIGENCE!”  – Robert Marcarelli

Learn why BLOOM powers thousands of successful multi-unit restaurants!

Get a Free Demo

Be Your Customers Champion

Spending countless hours running your marketing and loyalty campaigns, only to find yourself struggling to understand if they are effective? Are you having a difficult time understanding your customer sentiment?

Bloom Intelligence can help you unlock key performance indictors to allow you to see the actual ROI of your marketing campaigns down to a customer returning to your location, and actual transactions, and understand how your customers feel about your business.

You’ll have instant access to best-in-class, detailed location-based WiFi analytics. Bloom allows you to benchmark your customer’s behavior in real-time at your physical locations. This data population occurs even if they don’t log into your guest WiFi!

Blooms advanced reporting capabilities is a perfect fit for multi-unit operators. Segment your reporting on customer behavior, marketing performance, customer insights, ratings and much more by location, grouping of locations, comparison between locations or location groups and over time. Start measuring performance with accuracy so that you can make the best decisions on how to grow your business and make your customers happy.

And with Bloom’s automated marketing tools, you can trigger messages directly to your customers asking them to rate and comment on the experiences they had at your place of business after specific actions. All completely automated.

Then you can see every rating and review in Bloom’s sortable reporting tools, allowing you to spot trends and issues quickly and easily, and respond to your customers feedback all in one platform.

Bloom’s reporting tools also show you all the collected KPIs and campaign results, giving you actionable customer location analytics, customer engagement metrics, and valuable marketing attribution data.

We have been extremely happy with our partnership with Bloom Intelligence! Their marketing analytics provides invaluable information, and the customer service is top notch!” – Angela Fallen

Learn why BLOOM powers thousands of successful multi-unit restaurants!

Get a Free Demo

WiFi Automation and Analytics Blog

Restaurant Marketing

4 min read

Restaurant Reputation Management is Crucial for Business Success

Restaurant reputation management is one of the most important restaurant marketing tactics owners and marketers should include in their restaurant marketing strategy. Effective restaurant reputation management is crucial for business…

Restaurant Marketing

5 min read

Improve Your Marketing ROI and Save Time and Money

Are you struggling to see a positive ROI from your restaurant marketing campaigns? Are you tired of spending money and time, only to see lackluster performance?

WiFi Marketing

4 min read

Using WiFi Marketing To Get Customers Back in your Doors

When restrictions are lifted after the pandemic, and restaurants begin opening their doors again, an important focus will be to get previous customers to begin visiting again. It’s common knowledge…

White-Glove Experience

Surely, Bloom Intelligence know that time is money and you’re busy running your business. Additionally, Bloom is focused on providing the best world-class customer support.

As a result, your dedicated Customer Success Manager will do all of the heavy liftings for you, through implementation, training, and ongoing support.

Notably, our job is to make your job easy!

“I’m blown away by Bloom Intelligence’s marketing/software platform! The team is super reliable, efficient, professional and knowledgable about every aspect of the system. I’m new to the platform, and I would like to call out Edward Kennedy for being so patient and doing an outstanding job in walking me through the platform. The team of 5+ members took the time out of their day and held a Zoom conference to train me. I can’t wait to use Bloom Intelligence for my marketing campaigns moving forward.”

Sydney Dixon

“I am currently working with Bloom Intelligence with Matt Ronay and Edward Kennedy. They are great to work with, respond quickly, and provide great support for noth my company and my clients. I have used other WiFi platforms but never received this level of service. I was looking for a service that would make it easy for me to sell WiFi lead generation and analytics to my clients without a lot of problems. They have provided this above and beyond. I highly recommend them to any agency looking to add this type of program to your services.”

Jacqueline Martin

“Great product, awesome customer service and very reliable. 100% recommended”

Francisco Iniguez

This tool has proven useful in collecting data for many aspects of what we do. Not only can we provide our customers with more of what they want using this data, we can grow our brand through targeting for franchise development, too.

Janene Krueger

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

Loren

“Pal and Theresa have been so informative and so kind! They were wonderful at explaining Bloom and dang, the amount of things this platform can track for your business is amazing!”

Amanda

“These guys are so supportive, talented, and responsive. A great partner indeed.”

Owner, Good Karma

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

Ron Murray

“Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses.”

Ariel

They are really easy to work with and have helped us to capture a tremendous amount of customer information. Thanks Bloom!

Michael Brown

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price.  In addition, we’re able to communicate our new product promotions by using  the landing page as a digital billboard.  A “no-brainer” for anyone working with limited Marketing $$.”

Bob Cross
Best support team we have worked with. They are quickly responsive and keep us updated constantly with all our restaurant locations! Best way we have found to collect customer data.
Peyton Kraus

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

April Bocchieri

“Amazing service! I have been a client for years. I will continue to sign up all new businesses with Bloom.”

Memphis Garrett

“Bloom is the only company to provide us with the necessary tools to compete with the e-commerce businesses. Without this company there is no way of knowing (or at least having a general understating) of what our attribution rate was, life time value of customer (LVT), dwell time, etc. Frankly, I didn’t even know what that stuff even meant until I met with one of their sales reps. Without this data, brick and mortars will always be step(s) begins.”

Serge Osaulenko

“Always a pleasure working with the Bloom Intelligence crew! Shout out to Edward and Pal!”

Brittany

They do a great job for us. Excellent company to work with!

Brandon Graham

We have been extremely happy with our partnership with Bloom Intelligence! Their marketing analytics provides invaluable information, and the customer service is top notch!

Angela Fallen

“I highly recommend restaurants, dental/medical offices, and other businesses look into Bloom Intelligence as 1) their marketing technology is very powerful and 2) their team is AWESOME. As a marketing agency, Bloom has helped several of our clients grow their businesses via building their database and re-targeting them at the right time. Thanks Again!”

Austin Eggleston

“Our marketing efforts have been much more focused and effective partnering up with Bloom Intelligence. I find some of the things that they can do with our data to be nothing less than amazing. Looking forward to tracking the results of our Holiday campaign.”

Mark Parente

“We use this service for our business and it is amazing. Measuring customer behavior and automatically marketing to them based on those behavior triggers is truly a step in the right direction for retail technology. Thank you, Bloom Intelligence!”

Jeff Catherell

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

April

 

Get Started

Ready for your free demo?