The AI Restaurant Marketing Platform
Guest Intelligence that automatically grows revenue, protects your reputation, and optimizes operations 24/7 – built for lean teams.
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Measure Guest Behavior
Identify lost guests. Know your guests' churn rate, dwell time, sentiment, and guest lifetime values.
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Customer Data Platform
Turn every guest into a success story. Unify WiFi, websites, POS, reservations, reviews, and online ordering into guest intelligence that grows revenue 24/7.
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Marketing Automation
The only restaurant marketing automation that uses your complete guest intelligence and brand voice to create personalized campaigns that actually drive revenue - built for lean teams.
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Reputation Management
Never let a bad review kill your revenue again. AI that responds to every review, tracks sentiment across all platforms, and turns negative feedback into operational improvements - 24/7.
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Business
ListingsEasily sync your business details such as hours, address, and description to Facebook & Google.
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Track Campaign Results
Revenue attribution connects campaigns to actual visits and spending.
TRUSTED BY 1000+ RESTAURATEURS AND RETAILERS
Case Study: How Beachside Hospitality Group Saves 15-20 Hours a Week on Review Management
What is Bloom Intelligence?
What is Bloom Intelligence?
Bloom is the AI restaurant marketing platform. Guest Intelligence that automatically grows revenue, protects your reputation, and optimizes operations 24/7 – built for lean teams.
The Bloom AI restaurant marketing operating system never sleeps and gets smarter every day. Proven to increase guest lifetime values by 43%, and automatically recovers 38% of your lost guests.
Our customers' success is our success. We put our partners first.
Bloom Intelligence gives restaurants the marketing power of a Fortune 500 brand—that learns while you sleep. Turn guest intelligence and AI into your competitive advantage.
PRIVACY COMPLIANT DATA PIPELINES TO
BUILD YOUR CUSTOMER DATA PLATFORM
What is WiFi Analytics?
WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.
Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics and restaurant metrics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.
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WiFi Landing Page
Captive portals turn your guest WiFi into a powerful marketing machine.
Captive portals are web pages that guest WiFi users must opt into before being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting the downloading of your mobile app, menu, and much more.
Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile. This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.
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Website
Utilize Bloom’s customer website form builder to embed a form on your website, enabling your guests to opt into your customer data platform and marketing efforts.
Request your guests’ names, emails, phone numbers, zip codes, ages, anniversaries, and postal codes to unlock guest intelligence and automatically build your customer data platform from your website.
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Reservations
Automatically gather guest data and reviews from your online reservations platform into your Bloom Customer Data Platform.
Bloom integrates with OpenTable and Tock, premier online reservation and table management platforms. Passively gather data from online reservations to build more powerful guest profiles to use for automated marketing, reputation management, and making more intelligent data-driven decisions.
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Online Ordering Marketing
Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.
Integrate Olo, Oracle’s Gloria Food, Toast, Onysis, or Revel online ordering to aggregate your guest data into Bloom. This will unlock 360-degree guest insights and trigger marketing based on your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.
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Centralize All Reviews & Surveys
Integrate Guest Sentiment Into Your Guest Identity, Marketing, and Operations to Drive Action, Loyalty, and Revenue
Bloom Intelligence aggregates reviews from Google, Facebook, Yelp, TripAdvisor, Tock, OpenTable, and surveys into one dashboard, giving restaurants a clear, real-time view of guest sentiment and the voice of their guest. These insights power AI-driven marketing and reputation management to act, improve, and measure boosts in guest satisfaction.
Get a Free DemoAI Restaurant Marketing AutomationThe Only AI restaurant marketing operating system that that uses your guest intelligence and brand voice to create personalized campaigns that actually drive revenue - built for lean teams.
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Use AI to win back lost guests, and increase your customers frequency.
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AI restaurant marketing: That writes, sends, and tracks campaigns and every guest interaction.
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Precision marketing using guest intelligence. Personalize campaigns using unified guest profiles that include behavior, order, demographics, engagement, and event data generated across your tech stack.
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First-party surveys and Guest Sentiment to identify & resolve guest issues before they are lost forever.
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Automatically unify guest data, behavior, sentiment, and spend into guest profiles and identify valuable guest audiences such as super guests, regulars, guests that need attention, new guests, or at-risk guest.
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Use your Bloom customer profiles to create online remarketing campaigns & lookalike campaigns.
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Trigger email and SMS marketing based on guest behavior and sentiment across locations, online ordering, and reservations.
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Proudly display your aggregate online ratings on your website to find new guests.
AI Restaurant Reputation Management
Never Let a Bad Review Kill Your Revenue Again . AI Reputation Management that responds to every review, tracks sentiment across all platforms, and turns negative feedback into operational improvements.
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MARKETING
ATTRIBUTION
Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.
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AI That Gets Smarter Everyday What Our Happy Customers Are Saying
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