The Bloom Intelligence Story

Restaurant marketing platformSince 2012, Bloom intelligence has been revolutionizing the hospitality industry through our restaurant marketing platform that includes a customer data platform to unlock guest insights, and WiFi marketing and reputation management to increase your customer lifetime values. Leverage AI-powered marketing automation and reputation management to find new guests and turn guests into regulars.

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We don’t have to tell you that operating a successful, multi-unit restaurant business is demanding, and at Bloom Intelligence, our only job is to make that challenge more manageable.

Restaurants increase revenue by increasing the number of guests and each customer's lifetime value. Growing your customer data platform allows you to deploy AI-powered marketing automation and reputation management tools to increase revenue by:

  • Increasing guest loyalty,
  • improving online ratings and guest sentiment,
  • winning back lost guests,
  • and finding new guests.

The Bloom Intelligence restaurant marketing platform is easy to use, customize and automate. Because your time is limited, we simplify guest data collection, marketing automation, and reputation management.

Our restaurant marketing platform includes reputation management that proactively replies to positive feedback while escalating guest issues, allowing you to quickly “oil the squeaky wheel!”

At the end of the day, a dissatisfied guest often wants to be heard, and a rapid response can turn a negative experience into a positive one. Now you can reply rapidly to reviews without taking more of your valuable time.

We are here to help our customers Bloom! Bloom Intelligence’s customer success team supports you every step of the way. We are dedicated to the principles of Kaizen (the constant process of improvement), humility, and integrity. We are our customers’ #1 champion, and nothing makes us happier than helping them realize their dreams.

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Save Time, Increase Customer Lifetime
Values & Create New Guests What Our Happy Customers Are Saying

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”

BobVice President of Operations Atlanta Bread Company

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

AprilHowl at the Moon

“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”

MattManaging PartnerMadison Social

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

LorenCarrabba’s Original

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

RonAtlanta Bread Company
Our Customers Love Us

Restaurant Marketing

9 min read

How To Respond Efficiently To Online Reviews To Boost Your Bottom Line

In today’s competitive food service industry, monitoring restaurant ratings and reviews has become an essential strategy for businesses seeking to thrive and grow. With the proliferation of online platforms such…

Restaurant Marketing

5 min read

Using AI to Monitor Online Reputation and Improve Brand Perception for Restaurants

In today’s digital age, the online reputation of a restaurant is more important than ever. Consumers increasingly rely on online reviews, social media, and search engines to make dining decisions.…

Restaurant Marketing

5 min read

Using Artificial Intelligence for More Successful Restaurant Marketing

As the restaurant industry becomes increasingly competitive, it becomes more important for restaurants to find new and innovative ways to attract and retain guests. One technology that is rapidly gaining…