The Bloom Intelligence Story
Since 2012, Bloom intelligence has been revolutionizing the hospitality industry through our platform of advanced marketing automation tools. With your custom-built data platform, we’ll unlock customer insights through machine learning and artificial intelligence so that you can use them to create meaningful guest experiences at scale.
We don’t have to tell you that operating a successful, multi-unit restaurant business is demanding, and at Bloom Intelligence, our only job is to make that challenge more manageable.
Restaurants increase revenue by increasing the number of customers and increasing the lifetime value of each customer. Growing your own customer database allows you to deploy automated marketing to increase revenue by:
- Increasing guest loyalty,
- improving online ratings and guest sentiment,
- winning back lost guests,
- and finding new guests.
The Bloom Intelligence platform is easy to use, customize and automate. Because your time is limited, we simplify responsive guest communications. A dissatisfied guest often just wants to be heard, and a rapid response can turn a negative experience into a positive one.
Our platform proactively replies to positive feedback while escalating guest issues, allowing you to quickly “oil the squeaky wheel!”
We are here to help our customers Bloom! Bloom Intelligence’s customer success team supports you every step of the way. We are dedicated to the principles of Kaizen (the constant process of improvement), humility, and integrity. We are our customers’ #1 champion, and nothing makes us happier than helping them realize their dreams.
TRUSTED BY 1000+ RESTAURANTS & RETAILERS LIKE:
Save Time, Increase Customer Lifetime
Values & Create New Guests What Our Happy Customers Are Saying
“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”
“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”
“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”
“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”
“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”
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