Restaurant Marketing Platform
CDP for insights. AI-powered marketing automation and reputation management fueled by your guest data for faster, more efficient growth.

TRUSTED BY 1000+ RESTAURATEURS AND RETAILERS





White Paper: Learn how to use AI to automate your marketing and reputation management.
What is Bloom Intelligence?
What is Bloom Intelligence?
Bloom is a restaurant marketing platform. A CDP for guest insights. AI-powered marketing automation & reputation management fueled by your guest data for faster, more efficient growth.
- Aggregate guest data and behavior from multiple channels
- Build your customer data platform to unlock guest insights
- Advanced segmentation of your CDP for personalized campaigns
- AI-powered marketing automation and reputation management
- Advanced attribution and reporting
Our customers' success is our success. We put our customers first.
Our technology automates data collection, marketing, and reputation tasks to save time and money. Bloom delivers happy guests and successful operators.
PRIVACY COMPLIANT TOOLS TO
BUILD YOUR CUSTOMER DATA PLATFORM
What is WiFi Analytics?
WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.
Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics and restaurant metrics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.
Get a Free Demo
WiFi Landing Page
Captive portals turn your guest WiFi into a powerful marketing machine.
Captive portals are web pages that guest WiFi users must opt into prior to being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting downloading your mobile app, menu, and much more.
Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile. This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.
Get a Free Demo
Website
Leverage Bloom’s customer website form builder to embed a form in your website to allow your guests to opt into your customer data platform and marketing.
Ask for your guests’ names, emails, phone numbers, zip codes, age, and postal code to unlock guest intelligence and to automatically build your customer data platform from your website.
Get a Free Demo
Reservations
Automatically gather guest data from your online reservations platform into your Bloom Customer Data Platform.
Bloom integrates with OpenTable, a premier online reservation and table management system. Passively gather data from online reservations to build more powerful customer profiles to use for automated marketing, reputation management, and making more intelligent data-driven decisions.
Get a Free Demo
Online Ordering Marketing
Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.
Integrate Olo online ordering, Oracle’s Gloria Food, Toast, or Revel online ordering to aggregate your guest data into Bloom to unlock 360-degree guest insights and trigger marketing based on your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.
Get a Free Demo

Reputation
Management
Save time by responding to Google, Facebook, Yelp, Trip Advisor and Bloom reviews from one platform. Review response templates, AI suggested responses, and review response automation rules. Artificial intelligence to easily identify guest sentiment trends and qualitative AI to easily summarize reviews across review platforms.
Get a Free Demo
Omni-Channel Marketing AutomationTriggered by Guest Behavior Across Platforms
-
Use machine learning to win back lost guests, and increase your customers frequency.
-
AI for restaurants: Execute AI-driven marketing campaigns to save time and resources while improving ROI.
-
Reputation management tools use AI to measure guest sentiment, automate review response and manage reviews in one platform.
-
First-party surveys and feedback loops to identify & resolve guest issues before they are lost forever.
-
Leverage Bloom to automatically update your restaurant profiles on Facebook & Google.
-
Use your Bloom customer profiles to create online remarketing campaigns & lookalike campaigns.
-
Online ordering marketing to trigger marketing based on guest behavior in your online ordering platform.
-
Proudly display your aggregate online ratings on your website to find new guests.
MARKETING
ATTRIBUTION
Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.
Get a Free Demo
Save Time, Increase Customer Lifetime
Values & Find New Guests What Our Happy Customers Are Saying


Restaurant Marketing
In the hyper-competitive world of the restaurant industry, understanding your guests isn’t just a nicety, it’s a necessity for survival and growth. The game-changer? Data. While consumer expectations are higher…
Restaurant Marketing
In today’s competitive landscape, succeeding in the restaurant business involves more than just serving excellent food or providing top-notch service. It requires leveraging advanced technology to understand guest behavior, personalize…
Restaurant Marketing
You’ve put your heart and soul into crafting a beautiful menu, training your staff, and creating an ambiance that people will remember. Yet, even with all these elements perfectly in…