Restaurant Marketing Platform

CDP to collect, clean, and centralize guest data. AI-powered marketing automation and reputation management to find new guests, and turn all guests into regulars.


Bloom-Hero-5
  • https://bloomintelligence.com/wp-content/uploads/2022/03/location-analytics-home.png Measure Guest Behavior

    Identify lost guests. Know your guests' churn rate, dwell time, and lifetime values.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/customer-data-home.png Customer Data Platform

    Aggregate guest data from your WiFi, website, POS, online ordering, reservations and more to unlock 360-degree guest insights.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/marketing-automation-home.png Marketing Automation

    AI-powered marketing automation based on guest behavior to win back lost guests, find new guests, and turn guest into regulars.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reputation-management-home.png Reputation Management

    Respond to online reviews on one platform. AI to identify guest sentiment and suggest responses. Review templates and automation.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/business-listings-home.png Business
    Listings

    Easily sync your business details such as hours, address, and description to Facebook & Google.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reporting-home.png Track Campaign Results

    Down to guests walking back into your locations, reviews made, and actual transactions.

TRUSTED BY 1000+ RESTAURATEURS AND RETAILERS

    Dominos

White Paper: Leveraging Guest Data for Advanced Customer Segmentation and Personalization


What is Bloom Intelligence?

Bloom is a restaurant marketing platform. A CDP to collect, clean, and centralize guest data. AI-powered marketing automation & reputation management to fuel faster, more efficient growth.

  • Aggregate guest data and behavior from multiple channels
  • Data pipeline to build your CDP and to unlock guest insights
  • Advanced segmentation of your CDP for personalized campaigns
  • AI-powered marketing automation and reputation management
  • Advanced attribution and reporting

Our customers' success is our success. We put our customers first.

Our technology automates data collection, marketing, and reputation tasks to save time and money. Bloom delivers happy guests and successful operators.

PRIVACY COMPLIANT DATA PIPELINES TO
BUILD YOUR CUSTOMER DATA PLATFORM

What is WiFi Analytics?

WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.

Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics and restaurant metrics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.

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WiFi Landing Page

Captive portals turn your guest WiFi into a powerful marketing machine.

Captive portals are web pages that guest WiFi users must opt into prior to being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting downloading your mobile app, menu, and much more.

Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile.  This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.

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Website

Leverage Bloom’s customer website form builder to embed a form in your website to allow your guests to opt into your customer data platform and marketing.

Ask for your guests’ names, emails, phone numbers, zip codes, age, and postal code to unlock guest intelligence and to automatically build your customer data platform from your website.

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Reservations

Automatically gather guest data from your online reservations platform into your Bloom Customer Data Platform.

Bloom integrates with OpenTable, a premier online reservation and table management system. Passively gather data from online reservations to build more powerful customer profiles to use for automated marketing, reputation management, and making more intelligent data-driven decisions.

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Online Ordering Marketing

Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.

Integrate Olo online ordering, Oracle’s Gloria Food, Toast, or Revel online ordering to aggregate your guest data into Bloom to unlock 360-degree guest insights and trigger marketing based on your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.

 

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Omni-Channel Marketing AutomationTriggered by Guest Behavior Across Platforms

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Reputation
Management

Save time by responding to Google, Facebook, Yelp, Trip Advisor and Bloom reviews from one platform. Review response templates, AI suggested responses, and review response automation rules. Artificial intelligence to easily identify guest sentiment trends and qualitative AI to easily summarize reviews across review platforms.

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MARKETING
ATTRIBUTION

Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.

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Save Time, Increase Customer Lifetime
Values & Find New Guests What Our Happy Customers Are Saying

"SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence."

Robert Sanderson

"Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow."

John Marchetti

"Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses."

Ariel Ramirez

"In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!"

Stefan Kim
Our Customers Love Us

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