Restaurant Marketing Platform
CDP to collect, clean, and centralize guest data. AI-powered marketing automation and reputation management to find new guests, and turn all guests into regulars.
TRUSTED BY 1000+ RESTAURATEURS AND RETAILERS
White Paper: Leveraging Guest Data for Advanced Customer Segmentation and Personalization
What is Bloom Intelligence?
What is Bloom Intelligence?
Bloom is a restaurant marketing platform. A CDP to collect, clean, and centralize guest data. AI-powered marketing automation & reputation management to fuel faster, more efficient growth.
- Aggregate guest data and behavior from multiple channels
- Data pipeline to build your CDP and to unlock guest insights
- Advanced segmentation of your CDP for personalized campaigns
- AI-powered marketing automation and reputation management
- Advanced attribution and reporting
Our customers' success is our success. We put our customers first.
Our technology automates data collection, marketing, and reputation tasks to save time and money. Bloom delivers happy guests and successful operators.
PRIVACY COMPLIANT DATA PIPELINES TO
BUILD YOUR CUSTOMER DATA PLATFORM
What is WiFi Analytics?
WiFi analytics is the process of collecting & analyzing customer data from WiFi access points to report KPIs such as customer traffic, dwell time, and churn likelihood.
Even if they don’t log into your WiFi, Bloom captures detailed, valuable location analytics and restaurant metrics from your guests to unlock guest insights. Make better decisions. Trigger marketing based upon your guest’s behavior, and track marketing campaigns down to someone walking back in your door.Get a Free Demo
WiFi Landing Page
Captive portals turn your guest WiFi into a powerful marketing machine.
Captive portals are web pages that guest WiFi users must opt into prior to being given internet access on a WiFi network at a physical location. They can be used for gathering guest profiles, building your customer data platform, promoting downloading your mobile app, menu, and much more.
Once a guest opts in, their device that was once anonymous is no longer anonymous and is associated with your guest’s profile. This allows Bloom to trigger marketing based upon your guest’s behavior and track marketing down to a guest walking back in your door.Get a Free Demo
Leverage Bloom’s customer website form builder to embed a form in your website to allow your guests to opt into your customer data platform and marketing.
Ask for your guests’ names, emails, phone numbers, zip codes, age, and postal code to unlock guest intelligence and to automatically build your customer data platform from your website.Get a Free Demo
Automatically gather guest data from your online reservations platform into your Bloom Customer Data Platform.
Bloom integrates with OpenTable, a premier online reservation and table management system. Passively gather data from online reservations to build more powerful customer profiles to use for automated marketing, reputation management, and making more intelligent data-driven decisions.Get a Free Demo
Online Ordering Marketing
Automatically aggregate guest data from your online ordering platform into your Bloom Customer Data Platform.
Integrate Olo online ordering, Oracle’s Gloria Food, Toast, or Revel online ordering to aggregate your guest data into Bloom to unlock 360-degree guest insights and trigger marketing based on your guests’ events on these platforms, such as requesting a review after an order or identifying and bringing back lost guests.
Get a Free Demo
Omni-Channel Marketing AutomationTriggered by Guest Behavior Across Platforms
Use machine learning to win back lost guests, and increase your customers frequency.
AI for restaurants: Execute AI-driven marketing campaigns to save time and resources while improving ROI.
Reputation management tools use AI to measure guest sentiment, automate review response and manage reviews in one platform.
First-party surveys and feedback loops to identify & resolve guest issues before they are lost forever.
Send one-time bulk messages or trigger marketing based upon guest behavior online and at your place of business.
Trigger marketing based on guest behavior across locations, online ordering, and reservations.
Proudly display your aggregate online ratings on your website to find new guests.
Save time by responding to Google, Facebook, Yelp, Trip Advisor and Bloom reviews from one platform. Review response templates, AI suggested responses, and review response automation rules. Artificial intelligence to easily identify guest sentiment trends and qualitative AI to easily summarize reviews across review platforms.Get a Free Demo
Track the performance of your marketing campaigns down to a guest walking back in your door, actual transactions, and even reviews they have posted on Google, Facebook, or through first-party surveys.Get a Free Demo
Save Time, Increase Customer Lifetime
Values & Find New Guests What Our Happy Customers Are Saying
"SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence."
"Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow."
"Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses."
"In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!"
In today’s digital-first era, a restaurant’s online reputation can significantly impact its success. Effective online reputation management has become a key strategy for restaurants looking to maintain a positive image…
In the dynamic world of the restaurant industry, the ability to swiftly adapt and respond to changing customer preferences is crucial. Automated marketing campaigns have emerged as a transformative tool…
In the dynamic and competitive realm of the restaurant industry, the effective management and utilization of guest data have emerged as key differentiators for success. Centralized Customer Data Platforms (CDPs)…