Alternatives to Zenreach

Bloom Intelligence is a Zenreach alternative that allows you to discover true guest insights, identify and bring back churning guests, build positive online reviews, increase guest loyalty and lifetime value, and more!

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Looking for an Zenreach Alternative?

If you are looking for alternatives to Zenreach, you need to take a good look at Bloom Intelligence.

Bloom’s restaurant marketing and guest engagement platform delivers tangible value and cutting-edge features that other solutions like Zenreach simply do not offer.

When choosing a restaurant marketing and guest engagement platform, you need to know the differences, and what each alternative can do for your business.

Below you we will show you some of the unique and valuable features that Bloom can give you, and the value they can bring to your business.

Learn why 1000’s of locations across the globe put their trust in Bloom Intelligence.

 

Customer Data Collection Get a Free Demo
Save Churning Customers

Easily Improve Your Online Customer Reviews & Ratings

A powerful – and profitable – marketing strategy you can execute with Bloom is called a customer ratings feedback loop.

According to an online report, the average open rate for review request emails was 69%, and the conversion rate of emailed review requests is 21%. So it makes good sense to use email messaging to request them.

Here is how Bloom automates the process for you with this feature.

After a pre-configured amount of time has elapsed after a guest leaves your establishment, an automated email is sent asking them to rate their experience directly on Google, Facebook, or the Bloom platform.

When the guest clicks on a button, they are taken directly to your ratings page on Facebook, Google, or the Bloom platform.

Or, if they had a bad experience, they are encouraged to contact you directly so you can make it right. This gives the ability for your guests to vent their frustrations directly with you if they did have a bad experience. Then you can engage those customers to make things right again.

Guests with a positive experience are encouraged to rate you directly on Google, Facebook, or Bloom.

 

Review request for restaurant reputation management

 

When the guest clicks on a button, they are taken directly to Facebook, Google, or the Bloom platform’s rating interface:

 

rating and review entry screen

 

Bloom integrates closely with Google and Facebook, so when the guest submits reviews on those platforms, they are also sent to the Bloom Intelligence platform.

Now you’ll be able to discover new ratings, and then see, monitor, and respond to all reviews in one, simple place!

You can also use Bloom’s configurable ratings widget to proudly display all your new positive ratings on your website. When potential guests come to your website to see your menu, these positive ratings act as social proof to encourage them to come to your locations.

 

Ratings widget for restaurant reputation management

 

Over time you will likely see your ratings and reviews become even more positive. This leads to more new customers and retention of your current customer base, which equals increased lifetime values and revenue for your business.

Then, you can respond to all those reviews in the Bloom platform. No need to visit individual sites to respond. This saves you even more time and energy.

 

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Build Customer Profiles with Your CRM Database

Behavior-Triggered Automated Marketing

Bloom gives you the ability to automate marketing messages based on specific customer behavior.

A customer only needs to opt-in a single time. After that, Bloom can sense the customer’s presence and behavior at your locations.

However, you can also include demographic data into the triggering criteria, resulting in endless laser-targeted possibilities.

For example, you could send a message to your lunchtime patrons over 30 years old who have a dwell time of 30 minutes or less, with the goal of getting them to return for dinner.

Or, you could send a  completely different message to dinner guests over 30 years old who only visit on weekends, with the goal of getting them to begin visiting for lunch.

In addition, you can personalize the message with the guest’s name, age, postal code, and many other data points.

Studies show that segmented, personalized marketing is much more effective than sending a single email to your entire customer database.

As the best alternative to Zenreach, Bloom can provide you with endless marketing possibilities with accurate, real-time reporting.

 

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“Fantastic personalized customer
experience. Definitely a big help
with the growth of our business.”

how wifi marketing works

All of your Data is Owned By You! Safe and Secure

Bloom collects customer data whether they log into WiFi or not! You will quickly have massive amounts of data to use.

The accurate, real-time data you can see about your customers is completely owned by you. Bloom will never sell or give your data away.

This keeps your customers safe from other companies and competitors trying to gain a competitive edge from your data.

 

Thousands of Satisfied Customers with White-Glove Customer Service

Bloom Intelligence is an enterprise solution with excellent customer service.

Whether you own one store, or you are a multi-unit owner, Bloom can service your individual store needs and scale to any level.

Every customer receives a dedicated customer success manager to assist with question or issues that may arise.

Bloom’s Net Promoter Score continues to rise, and is now between excellent and world-class levels.

We take great pride in our customer support, going above and beyond to make sure all needs are met quickly and with the utmost satisfaction.

 

Zenreach Pricing vs. Bloom

Bloom Intelligence is priced using a multi-tier structure. Pricing ranges from $45-$155 per month depending on number of locations and the package you choose.

This makes Bloom affordable for virtually any business.

And as you can see above, the value you can obtain from Blooms enterprise WiFi marketing platform solution will drive tangible value to your bottom line.

Likewise, as your business grows, you can upgrade to any other package at any time. Just call your dedicated customer success manager.

Zenreach pricing is also variable, but as you can see they just don’t have all of the features and benefits of Bloom.

 

Do What’s Right for Your Business

When choosing a WiFi marketing platform, it is important to compare different options for the one that is best for your business growth.

Whether you have already seen or used Zenreach or not, we challenge you to schedule a free demo of the Bloom platform and see for yourself why Bloom is your enterprise WiFi marketing solution.

Bloom will give you the features that other solutions can’t.

Save churning customers, improve your online ratings, all while sending targeted, personalized and segmented marketing messages to improve customer loyalty and spend.

Click the button below to schedule a free demo, or call us today at 727-877-8181.

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“Invaluable to anyone in need of
foot traffic metrics and
retargeting marketing solutions.”

wifi marketing and analytics
Personalize Guest Experience Using Your CRM Database

Discover Bloom Intelligence

If you would like to see more examples and how Bloom’s WiFi marketing and customer intelligence hub can help you grow your business, call us at 727-877-8181 or click to schedule a demo online.

In today’s competitive environment, we can give you the competitive edge for success! Let us show you how.

 

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SAVE TIME, INCREASE CUSTOMER LIFETIME VALUES, CREATE NEW CUSTOMERS

What our happy customers
are saying

“SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence.”

Robert Sanderson

“Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow.”

John Marchetti

“Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses.”

Ariel Ramirez

“In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!”

Stefan Kim

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price.  In addition, we’re able to communicate our new product promotions by using  the landing page as a digital billboard.  A “no-brainer” for anyone working with limited Marketing $$.”

Bob Cross, Vice President of Operations

Bloom CRM Database FAQs

What Does CRM Stand For?

CRM stands for Customer Relationship Management database. To summarize, a CRM database is a collection of guest data grouped into customer profiles. So, a CRM can be used to understand your customer base, and for segmented, targeted marketing campaigns that can be tracked for accurate attribution.

What is a CRM Database?

A CRM Database is a digital collection of individual guest information grouped into customer profiles. Likewise, the database consists of detailed guest data such as names, behavior data, demographics, addresses, zip codes, emails, and phone numbers. As a result, these profiles are used to track communication and to remarket to guests.

What are Examples of a CRM Database?

An example of a CRM database for offline companies is the Bloom Intelligence CRM database. For example, using guest WiFi access points & guest WiFi landing pages, the platform collects guest behavior data, whether they log into WiFi or not, and builds detailed customer profiles for marketing and attribution. By comparison, other popular CRM’s include Salesforce, Microsoft Dynamic, and Hubspot.

How Do I Create a CRM Database?

For restaurant and retail locations, the easiest and best way to create a CRM database is to use your WiFi access points, Guest WiFi landing page, website widgets, and API’s to collect guest information and behavior data. Then, once configured, your guest data is collected and cleaned automatically.

Related Topics
Case Studies
Get a Free Demo Marketing Academy

The Power of a Restaurant CRM Database
Optimize restaurant marketing in 2021

Optimize retail &
business operations

Track restaurant marketing in 2021

Track attribution of
customer campaigns

wifi marketing for new customers

Trigger marketing
campaigns based on
marketing presence

how wifi marketing helps

Measure the health
of corporate & franchisee
locations

wifi marketing for coffee shops

Compare locations or
group of locations to
quickly identify opportunities
or threats

Are you ready to grow
your business with a
restaurant CRM database and
Wifi marketing automation?

If so, find out how Bloom Intelligence’s WiFi analytics
& marketing platform measures offline guest
behavior and builds guest loyalty.

So, it’s time to start leveraging your guest WiFi to gain
a competitive edge. Then watch your profits grow.

Get a Free Demo