AI Restaurant Marketing Automation
Automated Email, SMS, Website & Review Marketing
Unify scattered guest data into intelligence. AI automatically launches win-back campaigns, birthday offers, and review responses in your brand voice. Recover 38% of lost guests. Increase LTV 43%, 24/7.
Trusted by 1000+ Restaurant Locations
Your Marketing Team Is Drowning
in Manual Work Instead of Revenue and Experience Optimization
That's how you're losing profit—and $50K+ per location annually.
Your systems know everything about your guests... separately
WiFi
Demographics and visit patterns isolated from transactions
POS
Spending data, order history, visit frequency trapped in exports
Reservations
Dining patterns siloed in reservation systems
Reviews
Feedback spread across 6+ platforms, manually monitored
Email Lists
Contact info scattered across platforms, manually built
Online Ordering
Spending data, channel data, and guest profiles trapped
Your team spends 20+ hours per week on manual work
That's how you lose money. Your marketers are buried in execution—pulling data, building lists, scheduling campaigns, responding to reviews—instead of spending all of their time on guest experiences and revenue generation.
Restaurant Marketing Automation
Complete Guest Intelligence That Drive Action
Bloom's restaurant marketing automation platform transforms raw data into predictive insights, on-brand messaging, and automated actions.
Email/SMS Marketing Automation
Automatically launches on-brand win-back campaigns, birthday offers, anniversary offers, new guest guest messaging, and surveys.
Automatic Segmentation
AI segments guests into Super Guests, Regulars, New Guests, Cooling Off, Custom Audiences, and At-Risk automatically
Behavioral Analytics
Visit frequency, recency, spending trends, sentiment, single guest views, and preference patterns that predict future behavior
Marketing Intelligence
Move beyond manual tasks and become a revenue leader with expert guest sentiment, orders, and behavior analysis. Just ask Bloom AI
Marketing Channels that Matter
On-Brand & optimized emails, SMS, WiFi landing pages, and websites
Revenue Attribution
Track every campaign to transactions and prove ROI down to the guest returning
Why is Bloom the #1 Restaurant Marketing Automation Platform
Built Specifically for Restaurant Marketing
Why leateams choose Bloom over manual marketing
| Feature |
|
Manual Marketing - Other Tools |
|---|---|---|
| Onboarding Time | Go live in days with expert support. Always easy. White glove experience forever | 4-8 weeks implementation with limited or no support ongoing |
| Guest Data Unification | Automatic unification from 22+ sources into AI-ready profiles and intelligence | Manual CSV exports, spreadsheet wrangling. or you data is trapped in siloed platforms |
| Restaurant-Specific Intelligence | Frequency, recency, spend, sentiment, expert restaurant models | Generic data models, limited insights |
| AI-Powered Guest Audiences | Restaurant specific segmentation, automatically identify regulars, super guests, new guests, at-risk guests, and lost guests | Manual segmentation, non restaurant specific, or manual list building |
| Campaign Execution | AI triggers campaigns based on behavior automatically such as win back campaigns, new campaigns, or to celebrate your guests | Manual campaign creation, scheduling, and sending |
| Restaurant Marketing Intelligence | Your restaurant gets smarter every day—automatically and effortlessly | Never learns, Stays the same |
| Review Response | 100% reviews answered in your brand voice and rules | No reputation management or basic, limited integrations |
| Sentiment Analysis | Automate sentiment, orders, and behavior analysis to optimize your guest experiences | Basic analysis. Sentiment only. |
| Performance Tracking | Revenue attribution - actual dollars recovered and generated | Open rates and clicks (vanity metrics) |
| Scaling | Add locations without adding workload | Each location multiplies manual effort |
| Marketing Team Focus | Empowers Strategy, creative, brand partnerships, revenue leadership | Execution, data pulls, list building |
Simple Implementation
From Fragmented Data to Unified Intelligence that Drives Revenue in 4 Steps
Connect Everything
Seamlessly integrate WiFi, POS, reservations, websites, online ordering, and reviews. Set up brand voice and rules. No disruption to operations. Complete in 24 hours.
- Seamless integration with existing systems
- No disruption to daily operations
- Complete data unification in 24 hours
AI Intelligence Layer
Our CDP automatically creates unified guest profiles, merging touchpoints into single guest views, segments guests, identifies at-risk guests, and surfaces opportunities.
- Smart guest segmentation
- Automatic generation of the voice of your guest
- Predictive AI models
Automated Action
Dynamic marketing campaigns, review responses, website updates, and operational alerts trigger automatically based on guest intelligence.
- Guest Intelligence creates on-brand guest experiences
- Behavioral trigger campaigns
- Automated review management
Watch Revenue Grow
Track every dollar recovered, every guest saved, every improvement made.
- Real-time revenue attribution
- Guest lifetime value optimization
- Continuous performance improvements
Built for Every Role in Your
Restaurant Organization
Whether you're an owner, marketer, or operations manager - we've got you covered
For Restaurant Owners & CEOs
Get enterprise marketing capabilities without enterprise headcount
Average revenue recovered per location annually
-
Marketing That Scales
Add locations without adding marketing staff
-
Measurable ROI
Track every dollar recovered from automation
-
Competitive Advantage
Small teams performing like enterprise departments
Ask Bloom AI...
- How much revenue did my Super Guest generate in October?
- What are people saying about my 3 top selling menu items?
- Provide me three strategies to turn new guests into super guests?
- How many new guests did I lose last month?
For Marketing Teams
Reclaim 15+ hours per week for strategy and creative
-
38%
At-risk guest recovery rate
-
Automated Triggers
Such as win-back and new guest campaigns
-
10x Your Output
AI handles execution, you focus on guest experience strategy
-
Elevate Your Role
From coordinator, director, to revenue leader
Ask Bloom AI...
- What campaigns will drive the most revenue?
- Which guests are more likely to be high spenders?
- What copy will resonate the best for my Super Guest campaign?
- What is my lowest hanging fruit for campaigns in the Holidays?
For Operations Teams
Turn Guest feedback into continuous operational excellence
Catch operational issues before they spread. Track how changes impact satisfaction. Identify training opportunities. Create continuous feedback loops between marketing, guests and operations.
-
Real-time sentiment
Analysis from reviews
-
Feedback Loops
Track how operational changes impact satisfaction scores
-
Proactive Alerts
Catch issues before they become spread
-
Staff
Performance insights
Ask Bloom AI...
- What are guests saying about food quality?
- Which issues impact satisfaction most?isfaction most?
- How do staffing changes affect experience?
- Which locations need operational attention?
Why Marketing Leaders Love Bloom
Join the Guest Intelligence Revolution
"Stay connected to guests and drive sales As an executive of two medium sized Restaurant companies I would absolutely recommend Bloom Intelligence. The services they provide are fiscally responsible, reliable, informative and easy to use. They also continuously add new ways that enhance their services that add to an outstanding ROI."
"We started working with Bloom to enhance our guests' Wifi experience. In addition to achieving that goal, Bloom offers so much more in terms of their CDP, marketing automation, and reputation management. They have replaced our review management software and email marketing platform thus saving us both time and money, and their customer service is unparalleled.
"I’ve had the absolute pleasure of using Bloom Intelligence’s Reputation Management & Marketing platform and it has been an an absolute time saver.They are constantly updating their platform to serve their customers better, as well as causing an overall improvement in operations! Highly recommend!"
We're So Confident, We Remove Your Risk
We Guarantee Your Guest Intelligence Success
Free
White-Glove Setup
& Integration
$5,000 value included
Free
Historical Data
Migration
Up to 2 years of data
Dedicated
Success
Manager
Forever
Cancel Anytime in First 90 Days
If you don't see unified guest profiles and measurable
results in 90 days.
... and you keep all the data
Customers See Results
...or we work for free until you do!
Frequently Asked Questions
Question: Will this replace my marketing team?
No—it amplifies them. Bloom handles repetitive execution work so your marketing team can focus on strategy, creative, and brand building. Companies using Bloom invest their marketers’ time in higher-value activities. The platform automates campaign execution, review responses, and data analysis, freeing your team to develop better guest experiences and drive strategic growth initiatives.
Question: How does Bloom's AI Marketing Automation work?
Bloom’s AI unifies guest data from WiFi, POS, online ordering, reservations, website, and reviews to create rich guest profiles. The platform then uses this intelligence to automatically trigger personalized campaigns based on guest behavior—recovering lost guests, celebrating milestones, driving repeat visits, and responding to reviews. Every action is measured and optimized 24/7, with the AI learning what drives revenue for your specific restaurant. The result: marketing that runs itself while delivering 10-15x ROI.
Question: What happens to my marketing team's time?
Your marketing team gains 15+ hours weekly by eliminating manual tasks like list building, campaign scheduling, and review responses. Instead of executing repetitive campaigns, they focus on strategic initiatives: developing new menu launches, creating brand experiences, analyzing performance trends, and building community relationships. Bloom transforms your marketers from campaign operators into growth strategists who drive measurable business impact.
Question: How long does Bloom's AI restaurant marketing platform implementation take?
Bloom’s restaurant customer data platforms can be fully implemented in 24-48 hours with zero disruption to daily operations. This includes:
Day 1 (Setup – 4-6 hours):
- WiFi analytics integration and guest WiFi configuration
- POS system connection
- Reservation platform integration (OpenTable, Tock, etc.)
- Online ordering connection (website, third-party delivery)
- Review platform connections (Google, Yelp, Facebook, TripAdvisor)
- Historical data migration
Day 2 (Activation – 2-4 hours):
- Brand kit setup (voice, colors, messaging)
- Automated campaign configuration (win-back, birthday, VIP)
- Review response automation setup
- Guest segmentation rules activation
- Team training and dashboard walkthrough
Ongoing (Automated):
- Guest profiles update in real-time as new data arrives
- AI segmentation runs continuously
- Campaigns trigger automatically based on behavior
- Review responses are generated automatically
Why restaurant CDPs are faster than generic CDPs:
- Pre-built integrations with major restaurant technology platforms
- Restaurant-specific data models (no custom configuration needed)
- White-glove setup included (not DIY implementation)
- Purpose-built for hospitality workflows
Generic enterprise CDPs can take 3-6 months to implement because they require custom data modeling, manual integration development, and extensive configuration. Restaurant customer data platforms are turnkey.
Question: What integrations does Bloom Intelligence support?
Bloom Intelligence integrates with 22+ restaurant platforms, including Toast, Olo, OpenTable, Tock, Revel, Gloria Food, Onysis, Google, Yelp, Facebook, TripAdvisor, and major WiFi systems. All integrations are included in every plan.
Question: How does a restaurant marketing automation platform increase revenue?
Restaurant marketing increase revenue through five proven mechanisms, with platform averages showing $53,000+ recovered revenue per location annually:
1. At-Risk Guest Recovery (38% success rate):
- AI identifies guests showing early churn signals (declining visit frequency, satisfaction drops)
- Automated win-back campaigns trigger with personalized offers
- Average value: $18,500 per location annually
2. Guest Lifetime Value Increase (43% average improvement):
- Personalized campaigns based on complete guest profiles increase visit frequency
- Targeted offers match proven preferences and behaviors
- VIP treatment for Super Guests increases spend per visit
- Average value: $22,800 per location annually
3. New Guest Acquisition Cost Reduction:
- Unified profiles reveal highest-value guest acquisition sources
- Marketing spend optimizes toward channels that attract best guests
- Referral programs target Super Guests most likely to bring quality referrals
- Average value: $6,200 per location annually
4. Operational Efficiency Gains:
- Sentiment analysis catches issues before they spread (reduces guest loss)
- Menu optimization based on preference data
- Staffing adjustments based on predicted traffic patterns
- Average value: $4,100 per location annually
5. Review-Driven Guest Acquisition:
- Automated review responses improve ratings
- Higher ratings drive more organic discovery
- Better reviews = higher conversion on reservation/ordering platforms
- Average value: $1,900 per location annually
Revenue Attribution Tracking: Modern restaurant CDPs track every dollar back to specific campaigns and guest segments, proving ROI:
- “Win-back campaign recovered 47 guests worth $8,340 this month”
- “Birthday campaign generated $2,190 from 23 redemptions”
- “Super Guest VIP offer drove $12,400 in incremental revenue”
Question: What's the ROI of a restaurant guest intelligence platform?
The typical ROI of a restaurant guest intelligence platform is 5-8x annual investment, with most restaurants seeing positive ROI within 60-90 days.
ROI Calculation Example (3-location restaurant):
Annual Platform Investment: ~$9,000 Annual Revenue Impact: $159,000 (3 locations × $53,000 average) ROI Multiple: 17x + Payback Period:~ 2 Months
Where ROI Comes From:
Immediate (Month 1):
- Historical data activation: Win-back campaigns to dormant guests in your database
- Review response automation: Saves 15-20 hours/week of manual work
- Basic segmentation: Identify and protect Super Guests immediately
Short-term (Months 2-3):
- At-risk guest identification: Recover cooling-off guests before they churn
- Operational issue alerts: Fix problems before they become widespread
- Campaign optimization: Data reveals what messaging works
Long-term (Months 4-12):
- Guest lifetime value increases: Personalization drives frequency
- Acquisition cost decreases: Smarter targeting of marketing spend
- Compounding intelligence: Platform gets smarter with more data
Hidden ROI Benefits:
- Time savings: Marketing automation eliminates 20+ hours/week of manual campaign work
- Tool consolidation: Replaces separate review management ($200-400/mo), email marketing ($150-300/mo), and analytics tools
- Reduced guest loss: Every prevented churn of a $1,200 LTV guest is $1,200 saved
- Operational improvements: Faster issue resolution reduces negative reviews
Risk Mitigation: Most restaurant guest intelligence platforms offer:
- Free historical data migration
- White-glove setup included
- Cancel anytime in first 90 days
Question: Can AI really understand my restaurant's unique brand voice?
Yes, Bloom’s AI learns and maintains your specific brand voice across all communications. During onboarding, we analyze your existing marketing materials, review responses, and brand guidelines. The AI then generates content matching your tone—whether casual and fun or refined and sophisticated. Every message can be reviewed and adjusted, with the system learning from your feedback to continuously improve accuracy. Your brand personality remains consistent across thousands of automated touchpoints.
Question: What makes Bloom different from email marketing tools?
Traditional email tools require manual list management, campaign creation, and scheduling. Bloom eliminates this work entirely through AI automation. While Mailchimp sends what you tell it to send, Bloom automatically identifies who needs what message when—triggering birthday campaigns, recovering cooling guests, celebrating milestones, and requesting reviews without any manual intervention. Plus, Bloom unifies data from your entire tech stack, creating intelligence that generic email tools cannot access. It’s the difference between a tool and a complete marketing team.
Question: How does automated restaurant marketing improve guest retention?
Automated marketing improves retention by ensuring no guest falls through the cracks. Bloom continuously monitors guest behavior, automatically triggering interventions before guests defect—sending win-back offers when visit frequency drops, celebrating milestones to strengthen emotional connections, requesting feedback while experiences are fresh, and personalizing every message based on individual preferences. This systematic approach increases guest lifetime values by 43% while requiring zero manual effort from your team.