In today’s fast-paced digital world, online reviews have become an essential aspect of the restaurant industry, impacting the reputation and success of a business.
But, managing and responding to customer feedback can be a daunting and time-consuming task, especially when faced with a large volume of reviews.
Thankfully, artificial intelligence (AI) can offer an efficient and effective solution to this challenge.
AI-Powered Review Rephrasing
Building on the success our customers have seen since the release last month of AI-suggested review responses and review response automation, today we are releasing another powerful, time-saving feature.
Introducing AI-powered automated review response rephrasing from Bloom Intelligence. This new feature is designed to enhance the review management process by taking response templates that you create, and rewriting them so that every response sent will be unique and relevant to each review.
Bloom Intelligence remains committed to supporting your business and providing you with the tools you need to succeed. We’re confident that this new feature will significantly enhance your reputation management efforts while saving you time and improving your business.
How AI Rephrasing Works
We’ve made the AI rephrasing feature very easy to configure and use. When creating an automated review response template in the Reputation Management module, you will configure the rules and select the templates that will be sent as a reply whenever they leave an online review.
Under the settings, you will see a box titled, “Rephrase template with AI.”
Checking this box will tell the system to use AI to rephrase the templates chosen for this rule to make them unique and relevant to each review.
Your reviews will be be responded to automatically, saving you hours of time and building guest loyalty.
Our AI engine is trained to analyze your templates and rephrase your responses in ways that ensure they are clear, engaging, and brand-consistent, ultimately helping to build trust and maintain a positive image for your business.
No more spending hours crafting the perfect response to each review. Our AI Rephrasing Tool does the heavy lifting for you, giving you more time to focus on running your business and improving guest experiences.
A Quick View of Reputation Performance
We’ve also added a convenient statistics bar at the top of the reputation management dashboard giving you a quick view of your review counts and response proficiency.
You’ll see the number of ratings from each of your accounts on Google, Facebook, Yelp, and TripAdvisor.
In addition, you will see your reply rate (the percentage of responses to incoming reviews) and the average time it takes to respond to your reviews in the time period specified.
This creates a quick and easy way to stay on top of your reputation management performance.
Bloom Intelligence remains committed to supporting your business and providing you with the tools you need to succeed. We’re confident that this new feature will significantly enhance your reputation management efforts while saving you time and improving your business.
This technology not only saves time and helps restaurants maintain a strong online presence but also promotes meaningful interactions with guests. Additionally, it enables you to continuously learn from guest experiences, discover true customer sentiment, and make data-driven improvements.
Benefits of Automated Rephrased Responses
In today’s competitive restaurant industry, online reviews play a critical role in driving business growth and attracting new customers. Responding to these reviews in a timely, professional, and consistent manner can significantly impact your restaurant’s reputation.
With this in mind, we are thrilled to introduce our AI rephrasing tool for restaurant reputation management.
This AI-powered feature is designed to help you elevate your review management process by generating polished, engaging, and on-brand responses to guest feedback.
Transform Your Review Responses
Our AI Rephrasing Tool is engineered to take your review responses to the next level. It effortlessly rephrases your input, ensuring your responses are clear, concise, and compelling.
By maintaining a high level of professionalism in your responses, you can build trust with guests and reinforce a positive image for your restaurant.
Save Time and Resources
Crafting the perfect response to each review can be time-consuming and labor-intensive.
Our AI Rephrasing Tool does the heavy lifting for you, allowing you to allocate more time and resources to enhancing your guests’ dining experiences and streamlining your restaurant operations.
Maintain a Consistent Brand Voice
A consistent voice across all your review responses is crucial for building a strong and cohesive brand image.
Our AI engine ensures your responses align with your restaurant’s tone and style, creating a unified and harmonious representation of your brand.
Get Started Now
With this new tool, you can revolutionize the way you manage and respond to guest feedback.
By leveraging the power of AI, you can create polished, engaging, and empathetic responses that resonate with your guests, ultimately fostering loyalty and driving business growth.
Ready to elevate your restaurant’s review management process?
As always, we’d love to hear your thoughts and feedback on this innovative feature. Comment below to share your experience or get assistance with any questions you may have.
Your success is our priority!
Discover Bloom Intelligence
Bloom Intelligence is an AI-powered restaurant marketing platform that incorporates a powerful marketing automation system. Discover how to easily find and keep new guests, improve your restaurant’s reputation, optimize the guest experience, and increase customer lifetime values – all while saving time and lowering marketing costs.
Call us or schedule a free demo online and Bloom will show you how our restaurant marketing platform can help you save time and increase revenue by automatically building first-party customer databases, unlocking important guest insights to trigger automated marketing at the right time and place, discover true guest sentiment, save at-risk guests, increase your current guests’ frequency, and find new guests.
Click Here to Schedule a Free Online Demo or call Click To Call 727-877-8181 to see how we can help you save time and drive tangible results for your restaurants
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