• Restaurant Marketing

Revolutionize Your Restaurant Review Management with Our New AI Rephrasing Tool

by: Allen Graves
4 min read

In today’s fast-paced digital world, online reviews have become an essential aspect of the restaurant industry, impacting the reputation and success of a business.

But, managing and responding to customer feedback can be a daunting and time-consuming task, especially when faced with a large volume of reviews.

Thankfully, artificial intelligence (AI) can offer an efficient and effective solution to this challenge.

AI rephrasing saves time and improves decision-making

AI-Powered Review Rephrasing

Building on the success our customers have seen since the release last month of AI-suggested review responses and review response automation, today we are releasing another powerful, time-saving feature.

Introducing AI-powered automated review response rephrasing from Bloom Intelligence. This new feature is designed to enhance the review management process by taking response templates that you create, and rewriting them so that every response sent will be unique and relevant to each review.

Bloom Intelligence remains committed to supporting your business and providing you with the tools you need to succeed. We’re confident that this new feature will significantly enhance your reputation management efforts while saving you time and improving your business.

How AI Rephrasing Works

We’ve made the AI rephrasing feature very easy to configure and use. When creating an automated review response template in the Reputation Management module, you will configure the rules and select the templates that will be sent as a reply whenever they leave an online review.

Under the settings, you will see a box titled, “Rephrase template with AI.”

Checking this box will tell the system to use AI to rephrase the templates chosen for this rule to make them unique and relevant to each review.

Your reviews will be be responded to automatically, saving you hours of time and building guest loyalty.

Our AI engine is trained to analyze your templates and rephrase your responses in ways that ensure they are clear,  engaging, and brand-consistent, ultimately helping to build trust and maintain a positive image for your business.

No more spending hours crafting the perfect response to each review. Our AI Rephrasing Tool does the heavy lifting for you, giving you more time to focus on running your business and improving guest experiences.

A Quick View of Reputation Performance

We’ve also added a convenient statistics bar at the top of the reputation management dashboard giving you a quick view of your review counts and response proficiency.

You’ll see the number of ratings from each of your accounts on Google, Facebook, Yelp, and TripAdvisor.

In addition, you will see your reply rate (the percentage of responses to incoming reviews) and the average time it takes to respond to your reviews in the time period specified.

This creates a quick and easy way to stay on top of your reputation management performance.

Bloom Intelligence remains committed to supporting your business and providing you with the tools you need to succeed. We’re confident that this new feature will significantly enhance your reputation management efforts while saving you time and improving your business.

This technology not only saves time and helps restaurants maintain a strong online presence but also promotes meaningful interactions with guests. Additionally, it enables you to continuously learn from guest experiences, discover true customer sentiment, and make data-driven improvements.

Benefits of Automated Rephrased Responses

In today’s competitive restaurant industry, online reviews play a critical role in driving business growth and attracting new customers. Responding to these reviews in a timely, professional, and consistent manner can significantly impact your restaurant’s reputation.

With this in mind, we are thrilled to introduce our AI rephrasing tool for restaurant reputation management.

This AI-powered feature is designed to help you elevate your review management process by generating polished, engaging, and on-brand responses to guest feedback.

Transform Your Review Responses

Our AI Rephrasing Tool is engineered to take your review responses to the next level. It effortlessly rephrases your input, ensuring your responses are clear, concise, and compelling.

By maintaining a high level of professionalism in your responses, you can build trust with guests and reinforce a positive image for your restaurant.

Save Time and Resources

Crafting the perfect response to each review can be time-consuming and labor-intensive.

Our AI Rephrasing Tool does the heavy lifting for you, allowing you to allocate more time and resources to enhancing your guests’ dining experiences and streamlining your restaurant operations.

Maintain a Consistent Brand Voice

A consistent voice across all your review responses is crucial for building a strong and cohesive brand image.

Our AI engine ensures your responses align with your restaurant’s tone and style, creating a unified and harmonious representation of your brand.

Get Started Now

With this new tool, you can revolutionize the way you manage and respond to guest feedback.

By leveraging the power of AI, you can create polished, engaging, and empathetic responses that resonate with your guests, ultimately fostering loyalty and driving business growth.

Ready to elevate your restaurant’s review management process?

As always, we’d love to hear your thoughts and feedback on this innovative feature. Comment below to share your experience or get assistance with any questions you may have.

Your success is our priority!

Discover Bloom Intelligence

Bloom Intelligence is an AI-powered restaurant marketing platform that incorporates a powerful marketing automation system. Discover how to easily find and keep new guests, improve your restaurant’s reputation, optimize the guest experience, and increase customer lifetime values  – all while saving time and lowering marketing costs.

Call us or schedule a free demo online and Bloom will show you how our restaurant marketing platform can help you save time and increase revenue by automatically building first-party customer databases, unlocking important guest insights to trigger automated marketing at the right time and place, discover true guest sentiment, save at-risk guests, increase your current guests’ frequency, and find new guests.

Click Here to Schedule a Free Online Demo or call Click To Call 727-877-8181 to see how we can help you save time and drive tangible results for your restaurants

AI-powered restaurant marketing platform demo


Restaurant Marketing FAQs

What is Restaurant Marketing?

Restaurant marketing is the process of getting people to visit your restaurants. Restaurant marketing creates loyalty, provides data to research, analytics, and allows restaurants to gain a better understanding of their ideal customer profile. It utilizes all customer channels: guest WiFi, website, social, rating sites, mobile apps, email, text, and advertising.

Learn More About Restaurant Marketing Here

What is WiFi Marketing?

WiFi marketing is a marketing technique that uses guest WiFi to collect & clean customer data such as names, emails, phone numbers, customer behavior, and demographics. This data is used to personalize marketing campaigns to increase customer loyalty, build online reviews, and save at-risk customers. The performance of every campaign can be tracked down to the tangible ROI of a customer walking back in your door.

Learn More About WiFi Marketing Here

What is Restaurant Reputation Management?

Restaurant reputation management is the process for restaurants to manage customer feedback and creating systems to improve customer experiences, passively build positive online reviews, and save at-risk customers. It is a very important aspect of running a successful restaurant business.

Learn More About Restaurant Reputation Management Here

How Does Bloom Identify and Bring Back Lost Customers?

Bloom Intelligence uses machine learning to identify at-risk customers. When one is recognized, the system will send them a message with an incentive to get them to return and re-establish their visit pattern. Bloom users are seeing up to 37% of churning customers return.

Learn More About Saving At-Risk Customers Here


What our happy customers
are saying

“SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence.”

Robert Sanderson

“Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow.”

John Marchetti

“Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses.”

Ariel Ramirez

“In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!”

Stefan Kim

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price.  In addition, we’re able to communicate our new product promotions by using  the landing page as a digital billboard.  A “no-brainer” for anyone working with limited Marketing $$.”

Bob Cross, Vice President of Operations

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Or call us at 727-877-8181.

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