WEBINAR: Restaurant Customer Service RecoveryIn this webinar, Robin Johnston, COO of Bloom Intelligence, will explain the concepts behind proper customer service recovery, and how to ensure any negative customer experiences ultimately turn into satisfied, much more loyal customers.
In today's competitive environment, retaining current customers is of paramount importance. But how can you turn an angry customer into a loyal patron?
WEBINAR: Creating Stunning Emails to Truly Engage Your Restaurant CustomersJoin us for this exclusive webinar co-hosted by Emma, arguably the best email marketing platform available today, where we’ll talk about how to use the Emma email marketing platform to create eye-catching, persuasive emails that will truly connect with your customers.
During the webinar, Tyler Sutton, Senior Email Specialist at Emma, will be walking us through the Emma platform and showing us how to create those valuable, engaging emails.
WEBINAR: Saving At-Risk and Churning CustomersCustomer Attrition got you down? Customer churn is a serious issue in today's competitive restaurant industry. Many restaurateurs don't even know what their churn rate is, nor do they have a way to measure it.
If left alone, customer churn can quickly get out-of-hand and have a devastating effect on the success of your business.
In this webinar, we take a deep dive into:
- The value of saving at-risk customers
- How to measure your customer churn rate
- Using WiFi marketing to engage and rescue at-risk customers
- How to identify individual at-risk customers
- How to use Bloom Intelligence to radically decrease churn rates with very little effort
- Much More...
WEBINAR: Using WiFi Marketing & Analytics To Improve Online Restaurant RatingsIn this webinar, hosted by Robin Johnston, COO of Bloom Intelligence, you'll learn:
- Why you NEED to care about your ratings & reviews
- How to properly deal with negative ratings & reviews
- How to get more customers ratings & reviews
- How to get more positive ratings and fewer negative ones
- How to turn poor customer ratings into satisfied, loyal customers
Intro to Bloom IntelligenceLearn how the Bloom Intelligence WiFi marketing & analytics platform can help your business grow. Bloom's growth tools are essential in today's competitive marketplace. See how they can fit in with your business.
Marketing Triggers WalkthroughWatch as we walk through the various automated marketing trigger available through WiFi marketing and analytics.
Customer Rating TriggerSee how Bloom Intelligence can help your business gather more positive customer ratings while mitigating poor ratings.
Customer Profile WalkthroughWatch as we walk through a Bloom customer profile card. Discover the powerful customer data you can have at your fingertips.
Dashboard Metrics GroupsTake a peek at the Bloom Intelligence WiFi marketing and analytics dashboard metrics.
Customer Churn Rate IndicatorWatch how Bloom Intelligence WiFi marketing and analytics platform can help companies identify potentially churning customers.
WiFi Marketing & AnalyticsWatch how Bloom Intelligence helps thousands of retail and restaurant marketers reach their goals and stay ahead of the competition!
- Find New Guests
- Guest Insights
- Customer Loyalty
- Be Your Guest's Champion
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