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  • WEBINAR: Restaurant Customer Service Recovery

    WEBINAR: Restaurant Customer Service Recovery

    In this webinar, Robin Johnston, COO of Bloom Intelligence, will explain the concepts behind proper customer service recovery, and how to ensure any negative customer experiences ultimately turn into satisfied, much more loyal customers.

    In today's competitive environment, retaining current customers is of paramount importance. But how can you turn an angry customer into a loyal patron?
  • WEBINAR: Creating Stunning Emails to Truly Engage Your Restaurant Customers

    WEBINAR: Creating Stunning Emails to Truly Engage Your Restaurant Customers

    Join us for this exclusive webinar co-hosted by Emma, arguably the best email marketing platform available today, where we’ll talk about how to use the Emma email marketing platform to create eye-catching, persuasive emails that will truly connect with your customers.

    During the webinar, Tyler Sutton, Senior Email Specialist at Emma, will be walking us through the Emma platform and showing us how to create those valuable, engaging emails.
  • WEBINAR: Saving At-Risk and Churning Customers

    WEBINAR: Saving At-Risk and Churning Customers

    Customer Attrition got you down? Customer churn is a serious issue in today's competitive restaurant industry. Many restaurateurs don't even know what their churn rate is, nor do they have a way to measure it.

    If left alone, customer churn can quickly get out-of-hand and have a devastating effect on the success of your business.

    In this webinar, we take a deep dive into:

    - The value of saving at-risk customers
    - How to measure your customer churn rate
    - Using WiFi marketing to engage and rescue at-risk customers
    - How to identify individual at-risk customers
    - How to use Bloom Intelligence to radically decrease churn rates with very little effort
    - Much More...
  • WEBINAR: Using WiFi Marketing & Analytics To Improve Online Restaurant Ratings

    WEBINAR: Using WiFi Marketing & Analytics To Improve Online Restaurant Ratings

    In this webinar, hosted by Robin Johnston, COO of Bloom Intelligence, you'll learn:
    - Why you NEED to care about your ratings & reviews
    - How to properly deal with negative ratings & reviews
    - How to get more customers ratings & reviews
    - How to get more positive ratings and fewer negative ones
    - How to turn poor customer ratings into satisfied, loyal customers
  • Intro to Bloom Intelligence

    Intro to Bloom Intelligence

    Learn how the Bloom Intelligence WiFi marketing & analytics platform can help your business grow. Bloom's growth tools are essential in today's competitive marketplace. See how they can fit in with your business.
  • Marketing Triggers Walkthrough

    Marketing Triggers Walkthrough

    Watch as we walk through the various automated marketing trigger available through WiFi marketing and analytics.
  • Customer Rating Trigger

    Customer Rating Trigger

    See how Bloom Intelligence can help your business gather more positive customer ratings while mitigating poor ratings.
  • Customer Profile Walkthrough

    Customer Profile Walkthrough

    Watch as we walk through a Bloom customer profile card. Discover the powerful customer data you can have at your fingertips.
  • Dashboard Metrics Groups

    Dashboard Metrics Groups

    Take a peek at the Bloom Intelligence WiFi marketing and analytics dashboard metrics.
  • Customer Churn Rate Indicator

    Customer Churn Rate Indicator

    Watch how Bloom Intelligence WiFi marketing and analytics platform can help companies identify potentially churning customers.
  • WiFi Marketing & Analytics

    WiFi Marketing & Analytics

    Watch how Bloom Intelligence helps thousands of retail and restaurant marketers reach their goals and stay ahead of the competition!
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Find New Guests

Improve Ratings and Reviews
Advertising
Business Listings

Guest Insights

Data Capture Tools
Customer Data Platform
Guest Profiles
Buyer Personas

Customer Loyalty

Reputation Management
Save At-Risk Guests
Online Ordering Marketing
Marketing Automation

Be Your Guest's Champion

Guest Surveys
Sentiment Analysis
Benchmarking
WiFi Analytics

Industries

Restaurant Marketing
Restaurant Marketing Ideas
Coffee Shop Marketing
Retail Marketing

Resources

WiFi Marketing Blog
White Papers/Case Studies
Video Library
Blog

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