WEBINAR: Saving At-Risk and Churning Customers

by: Allen Graves
0 min read

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Intro to Bloom Intelligence
Learn how Bloom Intelligence can help your business grow. Bloom's growth tools are essential in today's competitive marketplace.
Improving Restaurant Ratings and Reviews
Learn how to get more positive online ratings and reviews and then use customer sentiment to improve customer lifetime values.
WEBINAR: Restaurant Customer Service Recovery
Concepts behind proper customer service recovery, and how to ensure any negative customer experiences turn into satisfied, loyal customers.
WEBINAR: Creating Stunning Emails to Engage Your Restaurant Guests
Join us for this exclusive webinar co-hosted by Emma where we’ll talk about how to use the Emma email marketing platform to create eye-catching, persuasive emails.
WEBINAR: Using WiFi Marketing & Analytics To Improve Online Restaurant Ratings
In this webinar, you'll learn Why you NEED to care about your ratings & reviews, how to get more positive ratings and fewer negative ones.
Marketing Triggers Walkthrough
Watch as we walk through the various automated marketing trigger available through WiFi marketing and analytics.
Customer Rating Trigger
See how Bloom Intelligence can help your business gather more positive customer ratings while mitigating poor ratings.
Customer Profile Walkthrough
Watch as we walk through a Bloom customer profile card. Discover the powerful customer data you can have at your fingertips.
Dashboard Metrics Groups
Get a sneak peek at the Bloom Intelligence WiFi marketing and customer intelligence dashboard metrics.
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Restaurant Marketing FAQs

What is Restaurant Marketing?

Restaurant marketing is the process of getting people to visit your restaurants. Restaurant marketing creates loyalty, provides data to research, analytics, and allows restaurants to gain a better understanding of their ideal customer profile. It utilizes all customer channels: guest WiFi, website, social, rating sites, mobile apps, email, text, and advertising.

Learn More About Restaurant Marketing Here

What is WiFi Marketing?

WiFi marketing is a marketing technique that uses guest WiFi to collect & clean customer data such as names, emails, phone numbers, customer behavior, and demographics. This data is used to personalize marketing campaigns to increase customer loyalty, build online reviews, and save at-risk customers. The performance of every campaign can be tracked down to the tangible ROI of a customer walking back in your door.

Learn More About WiFi Marketing Here

What is Restaurant Reputation Management?

Restaurant reputation management is the process for restaurants to manage customer feedback and creating systems to improve customer experiences, passively build positive online reviews, and save at-risk customers. It is a very important aspect of running a successful restaurant business.

Learn More About Restaurant Reputation Management Here

How Does Bloom Identify and Bring Back Lost Customers?

Bloom Intelligence uses machine learning to identify at-risk customers. When one is recognized, the system will send them a message with an incentive to get them to return and re-establish their visit pattern. Bloom users are seeing up to 37% of churning customers return.

Learn More About Saving At-Risk Customers Here


What our happy customers
are saying

“SaaS that covered so many bases for us instead of having to use multiple software products. Bloom Intelligence has simplified our responses to reviews, customer feedback, and more. I highly recommend Bloom Intelligence.”

Robert Sanderson

“Bloom Intelligence really is a step ahead in terms of marketing software and metrics. Their product is reliable, fast and innovative and has helped the company I work for really grow.”

John Marchetti

“Working with Bloom Intelligence has been amazing. They assist you every step of the way and work with you hand in hand to make sure you are optimizing your advertising potential. We are excited to use this tool to help learn more about our customers so that we can personally engage with them and understand our strengths/weaknesses.”

Ariel Ramirez

“In these challenging times, it has been a pleasure working with Bloom Intelligence to help facilitate our service offering to our clients. They were extremely responsive and provided support to mitigate risk and minimize revenue loss. Great partner!”

Stefan Kim

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price.  In addition, we’re able to communicate our new product promotions by using  the landing page as a digital billboard.  A “no-brainer” for anyone working with limited Marketing $$.”

Bob Cross, Vice President of Operations

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