Restaurant Customer Data Platform

AI-Powered Restaurant Guest Data Management and Analytics Tools from Bloom Intelligence.

 

Build a large, clean guest database faster and discover true guest insights for an efficient and effective restaurant marketing strategy to grow your business.


At-Risk Guests
  • https://bloomintelligence.com/wp-content/uploads/2022/03/location-analytics-home.png Real-Time Guest Analytics

    Discover guest behavior such as first-time visitors, dwell times, popular visit times, repeat rates, and more.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/customer-data-home.png Detailed Guest Demographics

    Learn your guests genders, birth dates, postal codes, and income distribution.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reputation-management-home.png Improve Guest Experience

    Make data-driven operations changes to boost loyalty and give guests a great experience.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/marketing-automation-home.png Easy Customer Segmentation

    Segment your customer database into groups of similar guests for targeted marketing campaigns.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/business-listings-home.png Save At-Risk Guests

    Easily discover and engage your guests who have stopped visiting or ordering online.

  • https://bloomintelligence.com/wp-content/uploads/2022/03/reporting-home.png Track Campaign Results

    Track results down to guests walking back into your locations, reviews made, and actual transactions.

RESTAURANT CUSTOMER DATA PLATFORM
FROM BLOOM INTELLIGENCE

Detailed Guest Data from Multiple Sources

Build your database faster with clean, normalized guest data.

Bloom Intelligence collects and aggregates guest data into one platform for easy analysis and segmentation. Aggregate data from reservation and online ordering platforms, guest WiFi logins, website forms, mobile apps, social media, POS systems, and more to provide a single customer view of your guests.

Bloom cleans and verifies all data, giving you a reliable and comprehensive database for segmentation and marketing campaigns.

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Collect Guest Data and Segment Them Into Targeted Lists

Target specific groups of like guests for better engagement and higher lifetime values.

Bloom Intelligence collects, processes, and analyzes large volumes of guest data from multiple sources, such as WiFi logins, point-of-sale systems, mobile apps, online reviews, online ordering platforms, and more. Quickly identify guest patterns and trends, creating meaningful customer segments or buyer personas based on demographics, behavior, and engagement.

These insights enable restaurants to develop highly targeted and personalized marketing strategies, resulting in improved guest experience, increased loyalty, and higher sales. You’ll streamline customer segmentation and turn it into a strategic asset that drives business growth and competitive advantage.

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Save Time with Targeted, Automated Marketing Campaigns

Leverage Bloom’s automated marketing capabilities to save time and improve your guest experience.

Enhance your guest experience, increase retention rates, and drive revenue growth automatically! Maximize your marketing campaigns’ success with minimal effort. Just set up your campaigns, assign them to your customer lists, and Bloom will work for you.

Our innovative restaurant marketing automation system allows you to easily trigger marketing based on guest behavior, monitor campaign reports, test, and optimize as needed over time. Spend less time analyzing data and more time growing your business with our powerful automation tools.

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Real-Time Reporting Around All Marketing Campaigns

Bloom will give you the exact data you need to test and optimize your automated marketing campaigns.

Our advanced marketing automation platform offers detailed reporting features that give you valuable, real-time insights into the effectiveness of your marketing campaigns.

Our reporting features provide you with real-time data and analytics on everything from guest behavior and preferences to campaign performance metrics. With this information, you can make data-driven decisions to optimize your marketing campaigns, boost customer engagement, and drive more sales.

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Customer Data Platform

Utilizing a Customer Data Platform can significantly enhance restaurant marketing results. A CDP collects and organizes customer data from various sources, creating a unified customer database that provides a single, comprehensive view of each customer. This allows restaurants to better understand their guests' behaviors, preferences, and dining patterns. With these insights, restaurants can create highly targeted marketing campaigns, personalize the guest experience, and predict future trends. By enabling more precise segmentation and personalization, a CDP can help restaurants increase guest engagement, improve customer loyalty, and ultimately drive more sales.

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Experience the Benefits of a Customer Data PlatformSave time and resources while improving your business

  • Build a Large Clean Guest Database: Collect valuable, clean data from multiple sources for real-time guest insights.

  • Discover Valuable Guest Insights: Learn guest behavior patterns and demographics for better guest engagement.

  • Improve guest satisfaction: Target guests more effectively using customer segmentation for automating marketing campaigns.

  • Strengthen brand image: Actively engaging guests with targeted campaigns enhances your restaurant's credibility and trustworthiness, fostering loyalty among existing patrons.

  • Real-Time Campaign Reporting: See how your campaigns are performing with real-time, detailed campaign reporting.

  • Make data-driven decisions: Analyzing guest behavior helps identify areas for improvement, allowing you to make data-driven decisions that enhance marketing and dining experiences.

  • Competitive advantage: A solid marketing strategy differentiates your restaurant from competitors, positioning it as a preferred choice among customers.

  • Online Ratings Website Widget

    Long-term success: By consistently monitoring gest behavior and executing automated marketing campaigns, you invest in long-term success, ensuring stability and growth for years to come.

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DETAILED PERFORMANCE AND TREND REPORTING

Track the performance of your automated WiFi marketing campaigns. See delivery, open, and click-through rates. See who came back to your location or ordered online, and what promotions they might have redeemed. Easily test and optimize your campaigns over time.

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TRUSTED BY 1000+ RESTAURANTS & RETAILERS LIKE:

    Dominos

Save Time, Increase Customer Lifetime
Values & Find New Guests What Our Happy Customers Are Saying

“We’re extremely pleased with the wealth of customer data that we’re able to gather, at a very attractive price. In addition, we’re able to communicate our new product promotions by using the landing page as a digital billboard. A “no-brainer” for anyone working with limited marketing $$.”

BobVice President of Operations Atlanta Bread Company

“We’ve been using Bloom Intelligence for our business for a few years now, and it’s been really great! We started using them at one location, but have recently expanded into three more. They provide useful metrics to help us understand our customers better, and their customer service team has been really helpful anytime we’ve needed something. They continually make improvements to their product and easily keep you up to date on the changes. Working with them has been great!”

AprilHowl at the Moon

“They have always been attentive through whatever needs and questions we have. They go above and beyond to make sure our team and customers stay connected while helping us with our marketing efforts.”

MattManaging PartnerMadison Social

“Our company uses Bloom Intelligence as a WiFi log-in service and we really like what they do. They offer great personalized customer service. The analytics are extremely useful and the aesthetic in the marketing scheme homepage is great once the guest logs into WiFi with some options to market specifics for the business or post beautiful photography. Highly recommend.”

LorenCarrabba’s Original

“This is an integral part of our local store marketing program. We use the e-mails we collect to tell our existing customers about various promotions, specials and discounts, and the analytics tools are amazing at capturing and displaying smart device activity in and around our store.”

RonAtlanta Bread Company
Our Customers Love Us

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