Running a restaurant has never been more challenging. Between managing operations, keeping guests happy, and driving revenue growth, you’re pulled in a dozen directions every day.
What if we told you there’s now a way to see everything that matters for your restaurant’s success in one simple view—and take action on it instantly?
Meet the new Bloom Command Center: your restaurant’s mission control for smarter marketing and operations.
The Intelligence You Need, When You Need It
Every day, your restaurant generates valuable data from WiFi connections, POS systems, online orders, reservations, websites, and guest reviews.
But that data is scattered, making it nearly impossible to spot opportunities or address problems before they impact your bottom line.
The Command Center changes everything. It unifies all your guest intelligence into one powerful dashboard that automatically surfaces what’s working, what needs attention, and what actions to take next.
See Your Success at a Glance
Forget digging through complex reports or switching between multiple platforms.
The Command Center displays your most critical metrics—guest lifetime value, review ratings, campaign performance, and recovered revenue—right at the top, with clear trend indicators showing whether you’re moving up or down.
But here’s what makes it truly powerful: Highlights automatically identify your two best-performing areas and flag two that need your attention.
No more guesswork about where to focus your energy.
Your Guests, Organized and Actionable
Understanding your guests shouldn’t require a data science degree. The Command Center automatically organizes your entire customer base into smart segments:
- Super Guests – Your highest-value customers who drive the most revenue
- Regulars – Loyal customers who visit consistently
- New Guests – First-time visitors with potential to become regulars
- Needs Attention – Guests showing signs of cooling off
- At-Risk – Previously loyal customers who may be slipping away
Each segment shows you exactly who these guests are, their potential value, and—coming soon—suggested campaigns you can launch with a single click that leverage your guest data, expert marketing models, and your brand voice.
Turn Guest Feedback Into Operational Excellence
Your guests are constantly telling you how to improve through their reviews, behavior, and spending. The Command Center’s AI-powered customer sentiment and guest data analysis breaks down feedback into actionable categories like Food, Service, Cleanliness, and Staff performance.
You’ll see your rating in each area, how you compare to industry benchmarks, and specific actions to improve.
Spot a service issue trending downward? Pin it and send to your team to track improvement over time.
See cleanliness scores rising? Celebrate and share the success with your team.
Plus, create custom sentiment categories to track what matters most to your concept—whether that’s music, wait times, seasonal menu items, or anything else you choose. Just enter your keywords and Bloom does the rest.
Marketing That Practically Runs Itself
The Command Center represents our vision of marketing automation done right.
Instead of complex campaigns that take hours to set up, you’ll see tailored suggestions for each guest segment with everything pre-built using your brand voice and guest data.
Want to win back at-risk guests? Launch a personalized win-back campaign with one click.
Need to reward your super guests? Deploy a VIP offer instantly.
Every campaign ties directly back to revenue, so you’ll know exactly what’s driving results.
The Power of the Complete Platform
The Command Center showcases what makes Bloom Intelligence unique in the restaurant marketing space. While others offer point solutions, we’ve built the only platform that truly unifies guest data from every touchpoint—WiFi, POS, online ordering, websites, reservations, websites, and reviews—into actionable intelligence.
This unified approach is why our customers see results like:
- 43% increase in guest lifetime value through personalized marketing
- 38% recovery rate for lost guests with targeted win-back campaigns
- Automated reputation management that responds to reviews 24/7
- Operational insights that prevent small problems from becoming big ones
Built for Real Restaurant Teams
We designed the Command Center for busy restaurant operators who don’t have time for complicated dashboards or steep learning curves. Everything is visual, intuitive, and action-oriented.
Log in, see what matters, take action, track results—all in minutes, not hours.
Whether you’re managing a single location or multiple restaurant brands, the Command Center gives you the marketing capabilities of a large chain with the simplicity of a single, unified platform.
Your Competitive Edge, Simplified
In today’s competitive restaurant landscape, success comes from knowing your guests better than anyone else and acting on that knowledge faster than your competition. The Command Center doesn’t just give you data—it gives you a competitive edge.
Ready to see your restaurant’s potential unleashed?
The Command Center is rolling out now to all Bloom Intelligence customers. Log in today to experience restaurant marketing and operations intelligence like never before.
Not yet using Bloom Intelligence? See how the platform can transform your guest relationships and drive revenue growth.
Schedule a Free Demo to see how we can exponentially accelerate your restaurant’s competitive advantage.
Let Bloom Intelligence Make It Effortless
Bloom Intelligence is the AI-powered restaurant marketing platform that automatically grows revenue, protects reputation, and optimizes operations 24/7. Our unified platform combines guest data from every touchpoint with intelligent automation to give restaurants the marketing power of major chains—without the complexity or cost.
Bloom makes guest data collection and marketing automation effortless, which allows you to quickly execute the strategies listed above, saving you time, increasing customer lifetime values, attracting new guests, improving your reputation, and boosting your bottom line.
Call us or schedule a free demo online and Bloom will show you how our restaurant marketing platform can help you save time and increase your customer lifetime values by automatically building first-party customer databases, unlocking important guest insights to trigger automated marketing at the right time and place, discover true guest sentiment, save at-risk guests, increase your current guests’ frequency, supercharge your website, and find new guests.
Click to schedule a Free Online Demo, or call 727-877-8181 to see how we can help you drive tangible results for your restaurants.
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