CDP-Overlaid Feedback

CDP-Overlaid Feedback is survey and review data segmented by guest value tier rather than reported as a flat average. A single NPS of +42 becomes Super Guests +72, Regulars +56, New Guests +38, and At-Risk −14 — revealing which guests are unhappy and attaching a one-click recovery action. A standalone survey tool cannot produce this because it has no customer data platform underneath.