Win-back emails brought guests back 24 times more often than email blasts in Bloom's network. How to spot slipping guests and win them back.

Restaurants answered only 28.5% of 90,471 reviews in Bloom's network. Why replying to every review matters, and how to do it without hiring help.

Most restaurants budget 3% to 6% of sales for marketing. On the Bloom network a new guest makes 1.76 visits in their first 9 to 12 months, so here is…