Restaurant SMS marketing done right: 98% open rates, behavior-triggered texts, and a visit-by-visit playbook that turns first-time guests into regulars — and recovers $53K+ per location a year.

Key Takeaway: Across 1,000+ restaurant locations, the 2026 guest-side benchmarks are now measurable: a 4.50 average Google rating, roughly 78% of first-time guests never returning, a 21% email open rate,…

Key Takeaway More than 8 in 10 first-time restaurant guests never return. In a Bloom Intelligence analysis of nearly a million first-time guests across hundreds of restaurants, only about 1…